Resident Liaison Officer
| Posting date: | 11 February 2025 |
|---|---|
| Salary: | £25,000 to £32,000 per year |
| Hours: | Full time |
| Closing date: | 13 March 2025 |
| Location: | St. Albans, Hertfordshire, AL3 6PH |
| Company: | Daniel Owen Ltd |
| Job type: | Permanent |
| Job reference: | MSRLO_1739285820 |
Summary
Resident Liaison Officer
Based in St Albans
Permanent
Based out of St Albans
About the Role
Working to deliver the best quality service, you'll be responsible for a first-class liaison and administrative support to our project team, liaising with a wide and diverse customer base, in a professional and efficient manner.
Swiftly resolving and advising residents, you will log all complaints received in accordance with our policy and procedures, ensuring agreed targets are delivered within your service area.
About You
Candidates will have excellent customer service experience, ideally within a social housing environment, working as a Liaison Officer, coupled with the ability to establish and maintain effective customer relationships. Well organised, you'll have excellent verbal and written communication skills with the aptitude to communicate at all levels and will be IT literate.