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Rent Recovery Assistant
| Posting date: | 11 February 2025 |
|---|---|
| Salary: | £25,992.00 to £27,269.00 per year |
| Additional salary information: | Temporary - up to 12 months |
| Hours: | Full time |
| Closing date: | 28 February 2025 |
| Location: | Newark, Nottinghamshire |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | Newark and Sherwood District Council |
| Job type: | Temporary |
| Job reference: | REQ000184 |
Summary
Rent Recovery Assistant
Housing Income and Leaseholder Management
Temporary - up to 12 months
37 hours per week
Salary NS6 £25,992 - £27,269 per annum
This role is subject to a Basic DBS Check
We are now recruiting for a Rent Recovery Assistant to join our team on a fixed term contract for up to 12 months. The current post holder has been seconded into a new role. As part of the Housing Income and Leaseholder Management team, you will provide income recovery services, focussing on arrears prevention and low-level arrears management, which contribute to the wider income management team objective of minimising arrears and maximising tenancy sustainment.
What we can offer the successful candidate:
Enrolment in the career average local government pension scheme
Flexi scheme and hybrid working
A generous annual leave entitlement that increases with service
A whole host of family-friendly benefits
1 days’ paid volunteering leave
Lifestyle benefits platform
A funded health cash plan
Free car parking to June 2026
£10 a month gym membership at one of our four gyms in the district.
What you will do in this role:
In this role, working with the Income Management Advisors (IMAs), and the wider team, you will:
manage a caseload of rent accounts to minimise arrears through application of rent recovery processes.
negotiate with tenants to establish sustainable payment plans to ensure tenancies are sustained and rent income maximised for the Authority.
provide guidance and support to tenants around claiming Housing Benefit and Universal Credit to ensure tenants receive appropriate support.
work proactively to ensure tenancies are started well to maximise sustainment and reduce arrears.
serve notices and visit tenants as part of the rent recovery process.
liaise with both internal departments and external agencies to ensure rent arrears are reduced and tenancies sustained.
ensure that Direct Debit processes are followed to facilitate the accurate and timely payment of rent by tenants.
To prepare paperwork for court cases in support of the IMAs
What we are looking for in the successful candidate:
You will have demonstrable experience working in an income management, or similar, environment and will be educated to A Level or hold a level 3 qualification in a relevant subject. You will be comfortable working with numbers, have good communication skills, and take a problem-solving approach to your work.
For an informal chat about the role, please contact David Price, Business Manager – Housing Income and Leaseholder Management at david.price@newark-sherwooddc.gov.uk
Closing date: 28 February 2025
Interviews: To be confirmed
As an employer we promote an inclusive working environment to maintain and develop a forward thinking and diverse workforce.
Veterans/family of forces/ex-forces, those in care/care leavers, and candidates who declare a disability (as defined by the Equality Act 2010) will be guaranteed interviews provided they have demonstrated that they meet the essential criteria of the post as detailed in the Person Specifications on their application forms.
Housing Income and Leaseholder Management
Temporary - up to 12 months
37 hours per week
Salary NS6 £25,992 - £27,269 per annum
This role is subject to a Basic DBS Check
We are now recruiting for a Rent Recovery Assistant to join our team on a fixed term contract for up to 12 months. The current post holder has been seconded into a new role. As part of the Housing Income and Leaseholder Management team, you will provide income recovery services, focussing on arrears prevention and low-level arrears management, which contribute to the wider income management team objective of minimising arrears and maximising tenancy sustainment.
What we can offer the successful candidate:
Enrolment in the career average local government pension scheme
Flexi scheme and hybrid working
A generous annual leave entitlement that increases with service
A whole host of family-friendly benefits
1 days’ paid volunteering leave
Lifestyle benefits platform
A funded health cash plan
Free car parking to June 2026
£10 a month gym membership at one of our four gyms in the district.
What you will do in this role:
In this role, working with the Income Management Advisors (IMAs), and the wider team, you will:
manage a caseload of rent accounts to minimise arrears through application of rent recovery processes.
negotiate with tenants to establish sustainable payment plans to ensure tenancies are sustained and rent income maximised for the Authority.
provide guidance and support to tenants around claiming Housing Benefit and Universal Credit to ensure tenants receive appropriate support.
work proactively to ensure tenancies are started well to maximise sustainment and reduce arrears.
serve notices and visit tenants as part of the rent recovery process.
liaise with both internal departments and external agencies to ensure rent arrears are reduced and tenancies sustained.
ensure that Direct Debit processes are followed to facilitate the accurate and timely payment of rent by tenants.
To prepare paperwork for court cases in support of the IMAs
What we are looking for in the successful candidate:
You will have demonstrable experience working in an income management, or similar, environment and will be educated to A Level or hold a level 3 qualification in a relevant subject. You will be comfortable working with numbers, have good communication skills, and take a problem-solving approach to your work.
For an informal chat about the role, please contact David Price, Business Manager – Housing Income and Leaseholder Management at david.price@newark-sherwooddc.gov.uk
Closing date: 28 February 2025
Interviews: To be confirmed
As an employer we promote an inclusive working environment to maintain and develop a forward thinking and diverse workforce.
Veterans/family of forces/ex-forces, those in care/care leavers, and candidates who declare a disability (as defined by the Equality Act 2010) will be guaranteed interviews provided they have demonstrated that they meet the essential criteria of the post as detailed in the Person Specifications on their application forms.