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Registry Operations Administrator - Awards and HEAR

Job details
Posting date: 10 February 2025
Salary: £23,700 to £26,444 per year
Hours: Full time
Closing date: 23 February 2025
Location: Stoke-On-Trent, Staffordshire
Remote working: On-site only
Company: Staffordshire University
Job type: Permanent
Job reference: CAA24-035R

Summary

Join a team committed to delivering high-quality administrative support for student records and awards.

We are seeking a dedicated and detail-oriented administrator to support the maintenance and updating of student records related to awards and HEAR (Higher Education Achievement Report), ensuring all data is accurate, timely, and meets established service levels. You will play a key part in ensuring award-related administration is student-centered, addressing queries around certificates, transcripts, award verification and related matters with the highest level of service.

You will work collaboratively within a small dynamic team and will embed best practice benefits both students and the wider University.

You should demonstrate understanding of the student lifecycle within a university setting, alongside a proven ability to deliver exceptional student-centered services. If you are passionate about enhancing the student experience and driving operational excellence, we encourage you to apply.

For an informal discussion about this role, please contact - Craig Draper, Registry Operations Manager via C.Draper@staffs.ac.uk