Workflow Coordinator
| Posting date: | 10 February 2025 |
|---|---|
| Salary: | £12.36 per hour |
| Hours: | Full time |
| Closing date: | 12 March 2025 |
| Location: | Rotherham, South Yorkshire, S60 1RF |
| Company: | Carbon60 |
| Job type: | Contract |
| Job reference: | BBBH157469_1739197332 |
Summary
Workflow Coordinator
Do you enjoy problem-solving, organisation, and working in a dynamic environment? As a Workflow Coordinator, you will play a vital role in ensuring smooth service delivery by managing job scheduling, dispatching engineers, and keeping everything on track.
Salary: £12.36 per hour
Contract Length: 12 Months
Shift Pattern/ Hours: Monday to Friday, 08:00 am to 17:00 pm
Location: Rotherham
You will be responsible for:
Service Request Management
- Act as the first point of contact for calls and emails, logging and tracking work orders in the CAFM system while ensuring SLA compliance
Job Scheduling & Dispatch
- Assign, reassign, and prioritise work for engineers and subcontractors based on skills set, location and urgency
Planned & Reactive Maintenance Coordination
- Organise scheduled maintenance and respond to urgent requests efficiently
Reporting & Compliance
- Generate reports, escalates issues, and ensure adherence to company procedures and health & safety regulations
Administrative Support
- Perform general admin task, take meeting minutes, and conduct site visits to meet teams and understand operations.
Qualifications or Required Experience:
- Proficient in the use of IT, Microsoft Outlook, and Office.
- Experience of the CAFM system (Maximo, ideally) is highly desirable.
- Experience in a customer service role is highly desirable.
- Excellent communication skills.
- Ability to work as part of a busy team.
- Tenacious approach to works management.
- Experience in minute taking
If you would like to apply for this role, please contact Melissa GOURLIN at +441582359248
Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.