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Hotel Receptionist
| Posting date: | 09 February 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Bonus Scheme available as well |
| Hours: | Full time |
| Closing date: | 11 March 2025 |
| Location: | Peterborough, Eastern England |
| Remote working: | On-site only |
| Company: | Pearl Hotel Ltd |
| Job type: | Permanent |
| Job reference: |
Summary
Hotel Receptionists undertake a range of activities in a typical working day, and their duties include:
Welcoming guests and checking their details against their bookings
Allocating guests their rooms and providing keys
Answering phones from prospective customers and guests, taking messages and delivering them
Completing administrative tasks such as filing and photocopying
Responding to requests for help and information
Providing concierge services, such as booking theatre tickets. arranging travel and providing information about local amenities and attractions
Preparing room bills and ensuring prompt payments
Checking guests out, taking payments and returning deposits
Customer service experience is a must , two shifts available
Welcoming guests and checking their details against their bookings
Allocating guests their rooms and providing keys
Answering phones from prospective customers and guests, taking messages and delivering them
Completing administrative tasks such as filing and photocopying
Responding to requests for help and information
Providing concierge services, such as booking theatre tickets. arranging travel and providing information about local amenities and attractions
Preparing room bills and ensuring prompt payments
Checking guests out, taking payments and returning deposits
Customer service experience is a must , two shifts available