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2657 - Operational Support Officer - South East Regional Support Unit
| Posting date: | 05 February 2025 |
|---|---|
| Salary: | £28,312 to £34,361 per year |
| Additional salary information: | The national salary range is £28,312 - £30,011, London salary range is £32,416 - £34,361. Your salary will be dependent on your base location |
| Hours: | Full time |
| Closing date: | 19 February 2025 |
| Location: | South East England, UK |
| Remote working: | On-site only |
| Company: | Ministry of Justice |
| Job type: | Permanent |
| Job reference: | 2657 |
Summary
Proud to serve. Proud to keep justice going
HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. We provide support for the legal system across England and Wales, ensuring justice works for everyone.
Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants, and commercial businesses – we have a responsibility to deliver a Justice system that is accessible to everyone and operates efficiently.
Role Purpose
The Operational Support Officer will work as a pooled resource within the Regional Support Unit (RSU) to provide consistent, high quality, effective administrative and personal support for the regional Senior Leadership Team (SLT). The role is varied and challenging and will provide administrative and technical support to other functions in the RSU. This will include progressing regional business, collation and analysis of operational and people related information across the region to help inform service improvement and staff engagement.
What you will bring to the role
Interpersonal skills to deal with queries on behalf of SLT members, and engage with stakeholders internally and externally, including the judiciary at all levels.
Organisational and planning skills to support the work and diary commitments of the Regional Delivery Director, Heads of Operations, Service Improvement & Performance Lead, and to help support the activities of the Head of RSU, People Lead and Performance Lead.
Project delivery skills to help support the delivery of ad hoc regional projects.
Analytical skills to analyse and interpret regional data and provide useful insight to help drive operational delivery across the region.
Good understanding of the operation and region is desirable to be able to provide operational context to delivery of plans etc.
Good communications skills, written and verbal, with knowledge of Microsoft office (training will be given).
Please refer to the Role Profile document for further information on this role.
Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.
Location
Any SE location within the region can be used subject to seating capacity. There will be occasional travel within SE region
Successful candidate must be based at a SE location.
HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. We provide support for the legal system across England and Wales, ensuring justice works for everyone.
Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants, and commercial businesses – we have a responsibility to deliver a Justice system that is accessible to everyone and operates efficiently.
Role Purpose
The Operational Support Officer will work as a pooled resource within the Regional Support Unit (RSU) to provide consistent, high quality, effective administrative and personal support for the regional Senior Leadership Team (SLT). The role is varied and challenging and will provide administrative and technical support to other functions in the RSU. This will include progressing regional business, collation and analysis of operational and people related information across the region to help inform service improvement and staff engagement.
What you will bring to the role
Interpersonal skills to deal with queries on behalf of SLT members, and engage with stakeholders internally and externally, including the judiciary at all levels.
Organisational and planning skills to support the work and diary commitments of the Regional Delivery Director, Heads of Operations, Service Improvement & Performance Lead, and to help support the activities of the Head of RSU, People Lead and Performance Lead.
Project delivery skills to help support the delivery of ad hoc regional projects.
Analytical skills to analyse and interpret regional data and provide useful insight to help drive operational delivery across the region.
Good understanding of the operation and region is desirable to be able to provide operational context to delivery of plans etc.
Good communications skills, written and verbal, with knowledge of Microsoft office (training will be given).
Please refer to the Role Profile document for further information on this role.
Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.
Location
Any SE location within the region can be used subject to seating capacity. There will be occasional travel within SE region
Successful candidate must be based at a SE location.