Registration Officer
| Posting date: | 04 February 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Competitive |
| Hours: | Full time |
| Closing date: | 06 March 2025 |
| Location: | Oldham, OL9 6PY |
| Company: | inploi |
| Job type: | Permanent |
| Job reference: | 75682022 |
Summary
Customer Experience
Registrars
Ref: 000548
Contract: Permanent
Salary: £27,711 - £30,060 (full time equivalent)
Actual Salary: £13,606 - £14,759 per annum (Grade 4)
Hours: 18 hours, 3 days per week including weekend working on a rota
Location: Chadderton Town Hall, Middleton Road, Chadderton, Oldham. OL9 6PP
Closing Date: Thursday 20th February 2025
Shortlisting & Interview Dates: TBC.
Role Overview:
To provide assistance in service delivery including the in the provision of registration services to the public
Key Responsibilities:
- Use a range of computer packages inputting data accurately onto databases and spreadsheets.
- Account for cash transactions/ daily reconciliation of certificates and sales transactions.
- To provide a high standard of customer care and ensure that all information is kept secure and confidentiality is maintained at all times.
- Register births, deaths, marriages, civil partnerships as per legal requirements by direct personal questioning and accurately recording this in both written and electronic records
Key Requirements:
To succeed in this role, you will need as a minimum:
- Ability to use IT applications in relation to the requirements of the post including excel, Microsoft word,outlook and service specific databases
- Good communication and interpersonal skills are required to assist service users during significant life events .
- Demonstrate Flexibility and good organisational skills to be able to manage competing demands
- Be able to work in a high-pressure environment where working as part of a team is important for the successful delivery of quality registration services.
- Ability to deliver ceremonies in front of large audiences, demonstrating professionalism and warmth throughout customer interactions.
- Attention to detail and accuracy to ensure the validity of legal records
Oldham Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.
If you would like support with this application, an interview or interested in looking at any courses that could help with this position please get in touch with Get Oldham Working - Get Oldham Working registration form - Oldham Council
NB. - Any candidate that meets the criteria of our Guaranteed Assessment Scheme and meets the essential criteria of the role, will be guaranteed the first stage of assessment (whether that is an interview or another assessment, as appropriate).
Our Guaranteed Assessment Scheme supports candidates with disabilities, carers, those who are aged 24 or under and have previously been in or currently in care, and those whose last long term substantive employer was the Armed Forces.
Diversity and Inclusion:
At Oldham Council, we are committed to creating a fair and inclusive workplace that is as diverse as the communities we serve. We aim to develop a culture of respect, where differences are recognised regardless of background. We aim to be an employer of choice by engaging in fair and open recruitment processes and Applications are encouraged from all communities across the borough to create a workforce that represents the diversity of our population.
About Us:
Oldham is committed to developing a Co-operative future; one where citizens, partners and staff work together to improve the borough. Anyone joining the council is coming into an ambitious organisation with big plans. We are working hard to build a brighter future for our borough and we need people from a wide range of backgrounds to continue delivering the best for our communities.
The Council has a clear set of Behaviours, which outline how we do business and we share these borough wide with our residents, partners and businesses. Internally we have translated these into five cooperative behaviours which outline the priority areas of focus for all staff at all levels. You can view these Behaviours, along with staff benefits on our Greater.Jobs pages Working for Oldham
For details of how we use your data please see our Privacy Notice
Please note that should a vacancy that has been released for internal or external recruitment be deemed suitable for an at risk employee, it can be pulled back at any point up to the post being formally offered to an external candidate or an internal candidate that is not at risk of redundancy.
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