NPS Receptionist (Band 2)
| Posting date: | 04 February 2025 |
|---|---|
| Salary: | £12.09 to £13.58 per hour |
| Hours: | Full time |
| Closing date: | 11 February 2025 |
| Location: | City of London, London, NW10 2DW |
| Company: | Brook Street |
| Job type: | Temporary |
| Job reference: | BBBH395436_1738674606 |
Summary
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Our Public Sector client is looking for a skilled and proficient Receptionist to work in their offices. This is currently a temporary role until February 2026, Full time and for 37 hours a week, within a starting time of 9.00am - 17.00pm. The pay rate initially starts as £12.09 per hour, paid on a weekly basis. This is a fully on-site role due to the nature of its requirement. Day-to-day duties may include: To be first point of contact for the Service and greet people on probation and visitors professionally both face to face and via telephone and email, logging their arrival and departure, ensuring the appropriate member of staff is notified and issue visitor passes and security fobs as necessary. * Through observation and situational awareness to use tact and diplomacy to diffuse potentially violent situations and recognising where additional support is required, be that internal management or external security/policing presence, and to be alert to conversations that might indicate a safeguarding/risk issue and take appropriate remedial action such as emailing the Probation Practitioner and updating Delius. * Answer all enquiries, while on Reception, relating to basic information about the Probation Service and local Person on Probation support services such as the provision of food banks, referring more technical enquiries to an appropriate manager. * To deal with all logistics for a building including managing all mail items, meeting room equipment, taking delivery of items and ensuring they get to the right destination and managing room, hot desk and car parking bookings, support and service meeting rooms including preparing for events and event registration as required. * To assist in maintaining Health and Safety and security aspects of the building, including acting as key holder, operating the physical security of the building, the testing of fire alarms, testing panic alarms, monitoring CCTV and assisting evacuation measures and where necessary to act as Fire Warden/First Aider and in the absence of a line manager to support risk assessments where trained. * To log building faults and incidents and keep a log of maintenance and repairs escalating issues through the appropriate channels and making decisions (within guidelines) on the urgency of the faults in order to maintain the security of the building. In the absence of the Senior Admin Officer escorting contractors and visitors around the building. * Where necessity arises to support the case administration of Person on Probation by providing a confidential and high-level administrative support service to operational teams, to include: o Process and update computer based and manual files and filing systems If successfully selected the role is subject to a Standard DBS check and 3 years referencing history. If you are interested, please apply! PLEASE NOTE THESE ROLES CAN GENERATE HIGH VOLUMES OF APPLICATIONS. If you do not hear back within 7-10 days either by phone/email please understand you may unfortunately have been unsuccessful on this occasion. |
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.