External Account Manager (AM)
| Posting date: | 04 February 2025 |
|---|---|
| Salary: | £11.44 to £15.55 per hour |
| Additional salary information: | Competitive |
| Hours: | Full time |
| Closing date: | 05 March 2025 |
| Location: | Chester Le Street, County Durham, DH3 2RY |
| Company: | evo Group |
| Job type: | Permanent |
| Job reference: | 1074777 |
Summary
Location: Birtley
Job type: Permanent
Summary of role:
The External Account Manager will deliver a high-level of service to all potential and existing customers for Banner Business Solutions t/a Complete whilst increasing sales, product lines, profitability and developing long-term business relationships. In addition to developing new business and maximise sales through pro-active visits.
Key activities will include developing new business (prospecting/switch activities), customer development (activation/retention/contracts/terms), increase 'share of wallet' (preferred supplier/maximise spend), marketing support (outbound promotions/maximise take-up).
The responsibilities include but are not limited to:
- Identifying new business opportunities for Banner Business Solutions t/a Complete at all times and prospect for new business everyday through outbound telesales activity
- Identifying opportunity to quote and send the same day
- Proactively increasing the Banner Business Solutions t/a Complete product range sold into each customer
- Understanding and fully utilising sales tools provided in order to maximise the full potential and spend of each customer
- Achieving an initial gross profit margin
- Achieving initial new business sales target
- Achieving increased sales of an agreed percentage on existing customers
- Ensuring all computerised records are kept up to date
- Following and achieving weekly and monthly objectives
- Actively supporting all Banner Business Solutions t/a Complete marketing campaigns/outbound promotions by maximising take up where possible
Skills, knowledge and qualities required:
The ideal candidate will possess the following:
- Experience in a similar role would be beneficial
- Proficient in accurately pricing, maximising profitability whilst protecting GP%
- Proficiency in Microsoft Office for Windows (Outlook, Word and Excel)
- The ability to multitask, be organised, agree priorities and meet deadlines
- The ability to adapt to change
- Excellent verbal and written communication skills
- Sound knowledge of customer base, customer needs and sales cycle an advantage
- Knowledge of the Office Supplies industry or FMCG Marketplace is preferable.
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