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Credit Control Admin Officer

Job details
Posting date: 04 February 2025
Salary: £14.19 per hour
Additional salary information: per hour PAYE
Hours: Full time
Closing date: 05 March 2025
Location: Portsmouth, Hampshire, PO1 2AL
Company: Triumph Consultants Ltd
Job type: Temporary
Job reference: Portsmouth 5262134

Summary



What's involved with this role:

Temporary Credit Control Admin Officer

Reference no: Portsmouth 5262134

Please do not apply for this role unless your CV meets the following general requirements, listed below:

You must be UK based and have the right to work in the UK.
For office based and hybrid roles, your commute to the place of work must be less than 1 hour.
This is a temporary role, initially 6-7 months. Please do not apply if you are seeking a permanent position.



Key Requirements:

Experience with accounts receivable packages; knowledge of Oracle accounts receivable would be an advantage
A proven track record in credit control and collections work.
An up to date working knowledge of credit control and collections is essential.
An understanding of financial billing and invoicing procedures is essential.
To have basic accounting skills and the ability to reconcile customer accounts.
To have excellent interpersonal skills, tactfully able to communicate effectively with a wide range of internal and external customers.
Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).



The successful candidate will be part of a team of 8 working on the collection of income billed through the sundry debtor’s ledger, which could be invoices raised for a wide range of different council services, such as Licensing fees, Commercial rents, hire of school facilities, professional fees or a variety of different service charges.

Key responsibilities:

Ensuring that outstanding monies owed to PCC from our external customers are paid on time and to agreed payment terms
Pursue and monitor customer queries to make certain they are resolved as promptly as possible. This may involve liaising with other Council teams as well as external customers.
Own area of accounts to manage and this will involve monitoring aged debt reports and telephoning and corresponding with customers to maximise the collection of payment for current and overdue bills.
Negotiate and make recommendations on how best to recover or manage outstanding debts.
Accurately record the customer billing information onto the computerised recording system.
Taking payment over the telephone.
Producing monthly reports.



Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.


Qualification details and any other experience/skills relevant to the role to help support your application should be clearly shown in your CV.

Due to the number of CVs being sent to us unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days, please assume that you have not been shortlisted on this occasion.
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Job Ref: Portsmouth 5262134


Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.