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Casual Museum Assistants
| Posting date: | 30 January 2025 |
|---|---|
| Salary: | £11.44 per hour |
| Additional salary information: | salary will rise to £12.21 in April 2025 |
| Hours: | Part time |
| Closing date: | 20 February 2025 |
| Location: | KT13 0QN |
| Remote working: | On-site only |
| Company: | Brooklands Museum Trust Ltd |
| Job type: | Temporary |
| Job reference: |
Summary
Brooklands Museum is- the original home of motorsport and aviation, a unique and special place to work, where people’s pursuit of speed, flight and adventure changed the world! We are located on a 30-acre site, part of the world’s first purpose-built motor racing circuit and the most productive aircraft factories in Europe in the twentieth century, we are also home of British Airways Concorde – Delta Golf. The Museum welcomes over 185,000 visitors each year these are made up of members of the public, Brooklands Members, VIPs, corporate hospitality guests and school groups.
We have ambitious plans to fulfil our vision: Inspiring people to shape the future through Brooklands’ history of innovation and endeavour. As we are a visitor attraction, our priority is delivering a memorable and inspiring experience for all visitors and ensuring we meet our commitment of ‘Brooklands at its best, every day’. So, no matter what role you join us in, you will have a very important part to play in this.
We are currently looking for Casual Museum Assistants to join our Front of House team in readiness for our exciting 2025 season, to support us during our busy operational periods and our event days.
Whilst as a Casual Museum Assistant there are no set days, our busiest times are generally weekends and holiday periods. We will contact you when we have a need for cover and you tell us if you are free and available to support. We are a 7-day visitor experience so hours will include weekends, some evenings and public holidays, including New Year’s Day. Some event days may require an early start/late finish.
About the Role
As part of the Visitor Experience Team, you will report to our Admissions and Retail Manager and play your part to ensure that the Museum consistently provides a high-quality experience to all.
Museum Assistants work flexibly across the Museum supporting a wide range of museum activities. Although much of your day will be spent on front of house activities - providing a warm welcome to all visitors, providing orientation to the site with suggestions of things visitors might like to see and do and selling merchandise in our different shop locations, you may also be needed to help with a variety of behind-the-scenes tasks including helping out with administration, supporting event set up (moving barriers and putting out signage) and supporting our volunteers.
You are the face of the museum for our visitors and will be the first and maybe the last team of people our visitors will see! Your interactions with our visitors can really make someone’s visit special. With knowledge and enthusiasm, you will help visitors to find their way around our collections, share stories and facts about the Museum to help every visitor understand ‘it happened here at Brooklands’ and help us deliver ’an incredible day out’ every day.
We are looking for confident communicators with a “can do” attitude, enthusiasm, and a passion for creating memorable experiences for visitors.
With a sense of pride you will help maintain Brooklands Museum presentation standards - never walking past a piece of litter or ignoring an item that isn’t quite looking its best.
How to apply
Please apply via our recruitment website where you will find the full job description and further information about working at Brooklands Museum. You will be asked to submit your CV and a covering letter detailing how your experience could help us in this role and how you meet the requirements of our person specification. Please keep your covering letter to no more than two sides of A4.
We will interview as soon as applications are received so, please don't wait to apply. If we receive a high volume of quality applicants, we may close this vacancy earlier.
Benefits
We offer a number of benefits to suit your lifestyle and include:
- Flexible working to help you manage your home and working life
- Free Onsite parking
- Free access to all that Brooklands Museum has to offer
- Opportunities for continuous learning and professional development
Working at Brooklands Museum
Brooklands Museum is a fast paced, unique and fun place to work, you’ll need to be able to keep a number of plates spinning every day but that just what makes Brooklands the special place it is. We are proud to have been a finalist for Surrey Employer of the Year in 2021 and a finalist for Large Visitor Attraction of the Year in the Beautiful South Awards 2022.
In line with our charitable purpose, we are active in ensuring that Brooklands is inclusive, so that everyone can feel welcome at, and benefit from, Brooklands Museum, including as visitors, staff, trustees, volunteers, members, partners, freelancers, contractors, participants, schools, and anyone else who wishes to visit or be involved with the Museum.
We have invested in our organisational culture over recent years and encourage everyone to be their true self at the Museum. The team have committed to ensuring we all feel involved, supported, and appreciated, by working as one team, communicating thoughtfully, being proactive and showing we care.
We recognise and embrace people that work in different ways, so if you need any adjustments to our recruitment process, please speak to our recruitment team who will be happy to support you.
We have ambitious plans to fulfil our vision: Inspiring people to shape the future through Brooklands’ history of innovation and endeavour. As we are a visitor attraction, our priority is delivering a memorable and inspiring experience for all visitors and ensuring we meet our commitment of ‘Brooklands at its best, every day’. So, no matter what role you join us in, you will have a very important part to play in this.
We are currently looking for Casual Museum Assistants to join our Front of House team in readiness for our exciting 2025 season, to support us during our busy operational periods and our event days.
Whilst as a Casual Museum Assistant there are no set days, our busiest times are generally weekends and holiday periods. We will contact you when we have a need for cover and you tell us if you are free and available to support. We are a 7-day visitor experience so hours will include weekends, some evenings and public holidays, including New Year’s Day. Some event days may require an early start/late finish.
About the Role
As part of the Visitor Experience Team, you will report to our Admissions and Retail Manager and play your part to ensure that the Museum consistently provides a high-quality experience to all.
Museum Assistants work flexibly across the Museum supporting a wide range of museum activities. Although much of your day will be spent on front of house activities - providing a warm welcome to all visitors, providing orientation to the site with suggestions of things visitors might like to see and do and selling merchandise in our different shop locations, you may also be needed to help with a variety of behind-the-scenes tasks including helping out with administration, supporting event set up (moving barriers and putting out signage) and supporting our volunteers.
You are the face of the museum for our visitors and will be the first and maybe the last team of people our visitors will see! Your interactions with our visitors can really make someone’s visit special. With knowledge and enthusiasm, you will help visitors to find their way around our collections, share stories and facts about the Museum to help every visitor understand ‘it happened here at Brooklands’ and help us deliver ’an incredible day out’ every day.
We are looking for confident communicators with a “can do” attitude, enthusiasm, and a passion for creating memorable experiences for visitors.
With a sense of pride you will help maintain Brooklands Museum presentation standards - never walking past a piece of litter or ignoring an item that isn’t quite looking its best.
How to apply
Please apply via our recruitment website where you will find the full job description and further information about working at Brooklands Museum. You will be asked to submit your CV and a covering letter detailing how your experience could help us in this role and how you meet the requirements of our person specification. Please keep your covering letter to no more than two sides of A4.
We will interview as soon as applications are received so, please don't wait to apply. If we receive a high volume of quality applicants, we may close this vacancy earlier.
Benefits
We offer a number of benefits to suit your lifestyle and include:
- Flexible working to help you manage your home and working life
- Free Onsite parking
- Free access to all that Brooklands Museum has to offer
- Opportunities for continuous learning and professional development
Working at Brooklands Museum
Brooklands Museum is a fast paced, unique and fun place to work, you’ll need to be able to keep a number of plates spinning every day but that just what makes Brooklands the special place it is. We are proud to have been a finalist for Surrey Employer of the Year in 2021 and a finalist for Large Visitor Attraction of the Year in the Beautiful South Awards 2022.
In line with our charitable purpose, we are active in ensuring that Brooklands is inclusive, so that everyone can feel welcome at, and benefit from, Brooklands Museum, including as visitors, staff, trustees, volunteers, members, partners, freelancers, contractors, participants, schools, and anyone else who wishes to visit or be involved with the Museum.
We have invested in our organisational culture over recent years and encourage everyone to be their true self at the Museum. The team have committed to ensuring we all feel involved, supported, and appreciated, by working as one team, communicating thoughtfully, being proactive and showing we care.
We recognise and embrace people that work in different ways, so if you need any adjustments to our recruitment process, please speak to our recruitment team who will be happy to support you.