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1966 - Employer Network Course Booker Administrator
| Posting date: | 30 January 2025 |
|---|---|
| Salary: | £21,600 to £26,400 per year |
| Hours: | Full time |
| Closing date: | 14 February 2025 |
| Location: | Peterborough, Eastern England |
| Remote working: | On-site only |
| Company: | Construction Industry Training Board |
| Job type: | Contract |
| Job reference: | 1966 |
Summary
Employer Network Course Booker Administrator
We are looking to recruit a full time Course Booker Administrator, based in our Peterborough office. The role will be based full time onsite at CITB Head Office.
Duties will include:
Working to a high auditing standard, completing the end-to-end process for all training bookings, including, recording employer feedback timely and as appropriate
Negotiating course prices with training providers to ensure the customer benefits from the most cost effective, high-quality training available
Providing a seamless experience to all employers, offering an efficient “can do” service and where appropriate, providing a first-time resolution
Encouraging employers to consider their long-term training need requirements, identifying appropriate opportunities to upsell additional training to employers
Being the first point of contact for employer enquires about training bookings, answering all incoming calls and managing the workflow within an agreed SLA
Following up with training providers to ensure the training was delivered and report any delegates that did not attend.
The salary for this role is £24,720
We are looking to recruit a full time Course Booker Administrator, based in our Peterborough office. The role will be based full time onsite at CITB Head Office.
Duties will include:
Working to a high auditing standard, completing the end-to-end process for all training bookings, including, recording employer feedback timely and as appropriate
Negotiating course prices with training providers to ensure the customer benefits from the most cost effective, high-quality training available
Providing a seamless experience to all employers, offering an efficient “can do” service and where appropriate, providing a first-time resolution
Encouraging employers to consider their long-term training need requirements, identifying appropriate opportunities to upsell additional training to employers
Being the first point of contact for employer enquires about training bookings, answering all incoming calls and managing the workflow within an agreed SLA
Following up with training providers to ensure the training was delivered and report any delegates that did not attend.
The salary for this role is £24,720