Warning
This job advert has expired and applications have closed.
Customer service supervisor
| Posting date: | 30 January 2025 |
|---|---|
| Salary: | £19 to £20 per hour |
| Hours: | Full time |
| Closing date: | 01 March 2025 |
| Location: | 14 Wellmeadow |
| Remote working: | On-site only |
| Company: | global work placements |
| Job type: | Permanent |
| Job reference: | Subway |
Summary
This
crucial
position entails resolving complex
complaints, supervising support and advisory services,
and serving as a vital point of contact between clients
and the business. Ensuring that the customer service
staff meets high expectations from clients and provides
great service is the goal. In addition to providing
correct client information and properly handling difficult
complaints, they will oversee and manage the staff.
Along with managing schedules, developing training
plans, analysing client feedback for enhancements,
resolving operational problems, and motivating the
team to attain excellent performance and service
standards, they will also communicate with clients to
build relationships that last. The going rate for SOC 7220
is 20 per hour.
crucial
position entails resolving complex
complaints, supervising support and advisory services,
and serving as a vital point of contact between clients
and the business. Ensuring that the customer service
staff meets high expectations from clients and provides
great service is the goal. In addition to providing
correct client information and properly handling difficult
complaints, they will oversee and manage the staff.
Along with managing schedules, developing training
plans, analysing client feedback for enhancements,
resolving operational problems, and motivating the
team to attain excellent performance and service
standards, they will also communicate with clients to
build relationships that last. The going rate for SOC 7220
is 20 per hour.