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Benefits Officer (Revenues & Benefits)
| Posting date: | 29 January 2025 |
|---|---|
| Salary: | £24,409 to £32,858 per year |
| Additional salary information: | (dependent on experience & development milestones) |
| Hours: | Full time |
| Closing date: | 11 February 2025 |
| Location: | Hailsham, East Sussex |
| Remote working: | Hybrid - work remotely up to 3 days per week |
| Company: | Wealden District Council |
| Job type: | Permanent |
| Job reference: | N7037 |
Summary
Are you passionate about helping people in need and making a difference in your community?
Who?
We are looking for a Benefits Officer to join our team.
What will you be doing?
You will assess claims for Housing Benefit and Council Tax Reduction for our customers, ensuring that they receive the financial support they are entitled to and need
Determine entitlement by accurately calculating customer’s household, disabilities, income, savings, investments, and rents, determining which scheme applies to them before entering information accurately onto the Academy system
Liaise with voluntary organisations, other services of the Council or other organisations, to ensure customers receive a comprehensive service, sound advice and are supported to make informed choices
Identify customers who should be claiming Housing Benefit or Council Tax Reduction and help them to make a claim online or face to face
What do you need?
Knowledge and understanding of benefits legislation and guidance is desired but not essential, as well as strong communication and problem-solving skills
A positive and proactive attitude, and a commitment to delivering excellent customer service and continuous improvement
Experience of dealing with customers and/or members of the public and handling personal or sensitive information
What do we offer?
Working for a great, forward thinking Local Authority.
Excellent salary, pension, flexible working, fantastic employee benefits and
comprehensive staff health & wellbeing scheme.
A friendly, supportive team and a range of opportunities for continuing professional
development.
Hybrid working with the ability to work from home as well as from our newly refurbished offices in Hailsham.
Free parking
Post Number: N7037
Closing Date: 11th February 2025
Interview Date: 19th February 2025
To Apply
Please click on the “Apply Now” button to log in to your existing account or create a new one. If you are unable to apply online, or have a query, please email: human.resources@wealden.gov.uk, ensuring you quote the relevant post number.
Wealden District Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.
We are committed to maintaining a diverse workforce and an inclusive work environment. We value the differences that people bring from all backgrounds and communities and all applications will be treated on merit.
Who?
We are looking for a Benefits Officer to join our team.
What will you be doing?
You will assess claims for Housing Benefit and Council Tax Reduction for our customers, ensuring that they receive the financial support they are entitled to and need
Determine entitlement by accurately calculating customer’s household, disabilities, income, savings, investments, and rents, determining which scheme applies to them before entering information accurately onto the Academy system
Liaise with voluntary organisations, other services of the Council or other organisations, to ensure customers receive a comprehensive service, sound advice and are supported to make informed choices
Identify customers who should be claiming Housing Benefit or Council Tax Reduction and help them to make a claim online or face to face
What do you need?
Knowledge and understanding of benefits legislation and guidance is desired but not essential, as well as strong communication and problem-solving skills
A positive and proactive attitude, and a commitment to delivering excellent customer service and continuous improvement
Experience of dealing with customers and/or members of the public and handling personal or sensitive information
What do we offer?
Working for a great, forward thinking Local Authority.
Excellent salary, pension, flexible working, fantastic employee benefits and
comprehensive staff health & wellbeing scheme.
A friendly, supportive team and a range of opportunities for continuing professional
development.
Hybrid working with the ability to work from home as well as from our newly refurbished offices in Hailsham.
Free parking
Post Number: N7037
Closing Date: 11th February 2025
Interview Date: 19th February 2025
To Apply
Please click on the “Apply Now” button to log in to your existing account or create a new one. If you are unable to apply online, or have a query, please email: human.resources@wealden.gov.uk, ensuring you quote the relevant post number.
Wealden District Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.
We are committed to maintaining a diverse workforce and an inclusive work environment. We value the differences that people bring from all backgrounds and communities and all applications will be treated on merit.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.