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Senior Student Advisor - Inclusion

Job details
Posting date: 29 January 2025
Salary: £28,879 to £33,233 per year, pro rata
Hours: Part time
Closing date: 28 February 2025
Location: Wrexham, Wales
Remote working: On-site only
Company: Wrexham University
Job type: Permanent
Job reference: 2425480-R

Summary


Advert Text: Show: English | Welsh
An exciting opportunity has arisen at Wrexham University to join our Inclusion Services Team.

This role will provide a responsive advice, support and referral service to all University students on a range of inclusion and disability services thus ensuring student retention, widening participation, academic achievement, academic participation and progression.

In this role you will be expected to:
- Manage a caseload of students who require initial advice and guidance on inclusion and disability related issues, including external application requirements for Disabled Students’ Allowances.
- Develop and maintain clear processes and procedures that put the student at the heart of everything we do.
- Work in partnership with the Senior Administrator to ensure the service runs efficiently and that staff are supported in their roles.

Successful candidates must be educated to Degree level and /or have proven work experience as a senior advisor/customer services professional. The ability to speak Welsh is also desirable, but not essential.

If you would like to know more about the role, informal enquiries can be made by contacting Rachel Jones (Inclusion Services Operational Support Manager). Email: inclusion@wrexham.ac.uk

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.