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Computer Forensic Analyst
| Posting date: | 25 January 2025 |
|---|---|
| Salary: | £225 to £250 per day |
| Hours: | Full time |
| Closing date: | 31 January 2025 |
| Location: | Kidlington, Oxfordshire, OX5 1NZ |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | Service Care Solutions |
| Job type: | Contract |
| Job reference: | BBBH136306_1737728346 |
Summary
ICT Operations Analyst - Police Force Recruitment
Location: Hybrid (HQ: South Kidlington)
Rate: £250 per day
Service Care Solutions is assisting a respected police force in recruiting an ICT Operations Analyst.
- Proactively monitor and manage ICT infrastructure and networks to ensure high service availability.
- Respond promptly to incidents, requests, and alerts using tools like Azure, ServiceNow, SolarWinds, SCOM, and SCCM.
- Analyze and resolve technical issues for both on-premises and cloud services, ensuring minimal disruptions.
- Support the ITIL framework for incident, event, and access management processes.
- Perform operational maintenance and contribute to the resolution of capacity and configuration issues.
- Collaborate with service desk analysts and provide mentorship to enhance team skills and knowledge.
- Travel to various Force locations, partner sites, and supplier venues as required.
- Expertise in monitoring tools such as Azure, ServiceNow, SolarWinds, SCOM, and SCCM.
- Strong knowledge of Microsoft Server technologies, virtualization, and enterprise backup solutions.
- ITIL experience in incident, event, and access management processes.
- Analytical and proactive approach to resolving technical challenges.
- Ability to articulate technical concepts to non-technical stakeholders effectively.
- A valid UK driving license and the capability to travel between sites.
- Flexibility to work unsocial hours when required.
This is an exciting opportunity to contribute to a critical public service, ensuring technological operations run smoothly.
For more information or to apply, contact Lewis Ashcroft at lewis.ashcroft@servicecare.org.uk.