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Corporate Collections Specialist (Adult Social Care)
| Posting date: | 24 January 2025 |
|---|---|
| Salary: | £17.81 per hour |
| Additional salary information: | PAYE |
| Hours: | Full time |
| Closing date: | 28 January 2025 |
| Location: | Hillingdon, Uxbridge |
| Remote working: | Hybrid - work remotely up to 3 days per week |
| Company: | Neway International Ltd |
| Job type: | Contract |
| Job reference: | 1453194 |
Summary
Neway has a vacancy for an Interim Corporate Collections Specialist to join our client based with Hillingdon Council.
This role is starting asap, working Mon to Fri, 36 hours a week in an ongoing contract.
Details: Following the star chambers it was requested that a project was set up to address the Adult Social Care debt position, in order to release funds from the ASC bad debt provision. A proposal has been drafted to invest £267K in transformation capitalisation, with an objective of releasing £2.2M from the bad debt provision based on a detailed debt profiling evidence.
One of the officers carrying out a temporary assignment in the ASC Debtors team has requested a return to their post and there is an urgent requirement to fill this role. This will allow debt collection to be maximised and continue the positive progress made in the past 4 months.
ROLE PURPOSE:
• To provide an effective, efficient and quality service to maximise collection and recovery of all invoices/recovery notices issued.
• To determine appropriate recovery action required on invoices/recovery notices, including referring to Legal services, bailiffs, recovery agents, DWP, third parties and liaising with these organisations to settle queries.
• To process credit notes, refunds, write-offs, statements, standing orders and ensuring collection of direct debits and rejected direct debits are carried out within direct debit regulations.
• Responsible for maintaining system controls to ensure the correct and timely issuing and collection of daily/periodic invoices.
This role is starting asap, working Mon to Fri, 36 hours a week in an ongoing contract.
Details: Following the star chambers it was requested that a project was set up to address the Adult Social Care debt position, in order to release funds from the ASC bad debt provision. A proposal has been drafted to invest £267K in transformation capitalisation, with an objective of releasing £2.2M from the bad debt provision based on a detailed debt profiling evidence.
One of the officers carrying out a temporary assignment in the ASC Debtors team has requested a return to their post and there is an urgent requirement to fill this role. This will allow debt collection to be maximised and continue the positive progress made in the past 4 months.
ROLE PURPOSE:
• To provide an effective, efficient and quality service to maximise collection and recovery of all invoices/recovery notices issued.
• To determine appropriate recovery action required on invoices/recovery notices, including referring to Legal services, bailiffs, recovery agents, DWP, third parties and liaising with these organisations to settle queries.
• To process credit notes, refunds, write-offs, statements, standing orders and ensuring collection of direct debits and rejected direct debits are carried out within direct debit regulations.
• Responsible for maintaining system controls to ensure the correct and timely issuing and collection of daily/periodic invoices.