Warning
This job advert has expired and applications have closed.
Band 3 Admin INW | Central London Community Healthcare NHS Trust
| Posting date: | 23 January 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £14.68 Weekly pay will include: Basic pay + HCAS + 12.07% Holiday pay |
| Hours: | Full time |
| Closing date: | 22 February 2025 |
| Location: | London, W10 6DZ |
| Company: | Central London Community Healthcare NHS Trust |
| Job type: | Permanent |
| Job reference: | 6958463/824-BANK-LIT1373 |
Summary
Job Purpose - 37.5 hours a week
You will be responsible in supporting the Community Clinical Nurse Specialist Team leader and the Day Care Manager and Social work team.
You will be responsible for all education programs , advertising events , programmes ,setting up room and equipment and power points requested by the team leader.
• To maintain an up-to-date knowledge of all clinics and current booking systems and their protocols/templates and propose changes.
• To accurately record the outcomes of patient appointments, allocating further appointments in accordance with booking targets/guidelines and applying correct protocols for these
• Confirm patient appointments, in advance, by use of text messaging service, telephone and/or letter as appropriate and directed
• To ensure all standards in relation to handling referrals are met for all specialities.
• To ensure that patients who are referred with urgent / emergency care are seen in line with the Trust booking process for this group of patients.
• To ensure that all letters inviting patients to call in are generated and dispatched to agreed deadlines.
•
Central London Community Healthcare (CLCH) is one of the largest community healthcare organisations in London and Hertfordshire, providing our services to diverse communities/boroughs in 11 London Boroughs - Barnet, Brent, Ealing, Hammersmith & Fulham, Harrow, Hounslow, Kensington and Chelsea, Merton, Richmond, Wandsworth, Westminster - and Hertfordshire.
Just as we care about our patients’ wellbeing, we care about yours!
We can offer you:
• A comprehensive induction into the community service followed by a local induction to introduce you to the role
• Single occupancy accommodation in Central London – (we can help you find accommodation in London, support you with your deposit)
• Support with gaining your driving license *T&C’s apply
• Car lease scheme *T&C’s apply
• Flexible working options
• Annual travel card loan
• Training, support and development in your career
To have a full look at our benefits and what it’s like working for us please go here:https://www.clch.nhs.uk/job/pay-and-benefits
At CLCH we appreciate and are proud of the diversity in the communities we serve and the workforce we employ. Applications are open and welcome to anyone, regardless of your age, sexual orientation, ethnicity, religion, and disability. We are proud to say that we follow the workforce race equality standard and 28% of our senior staff (8A and above) are from a BAME background. CLCH also has active BAME and LGBTQI networks.
• Provide a professional welcome to patients, carers, staff and visitors and signpost them to the relevant departments.
• To ensure that patients are treated with dignity and respect and that personal information is conveyed with tact and diplomacy.
• To contribute to the improvement of the ‘patient experience’
• To ensure that on arrival patients’ details are checked and updated where necessary on the relevant EPR system.
• Ensure that patient appointments are booked appropriately according to their urgency and within clinic/speciality rules and standards.
• Provide patients with letters/appointments cards as appropriate for their needs.
• To cover and arrange cover for the telephone switchboard as required.
• To supervise the opening and distribution of incoming post
• To supervise in the franking/purchasing of postage stamps for outgoing mail
• To deal with deliveries of supplies.
This advert closes on Monday 3 Feb 2025