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Therapy Services Admin Assistant
| Posting date: | 23 January 2025 |
|---|---|
| Salary: | £23,615.00 per year |
| Additional salary information: | £23615.00 a year |
| Hours: | Full time |
| Closing date: | 06 February 2025 |
| Location: | Northfield, B31 2AP |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9303-25-0003 |
Summary
To deal politely and efficiently with all face to face and telephone enquiries to the department. To deal with distressed, emotional or difficult patients over the telephone and face to face in a calm and professional manner. Receive and transmit confidential information in accordance with the Data Protection Act. Provide administrative support for the Therapy Services and MSK Admin Departments. To book patient appointments and classes, liaising with patients/carers. Register referrals received in a timely manner. Using the 18 week tracker identify referrals on an 18 week pathway and prioritise as necessary.