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This job advert has expired and applications have closed.
Technical Administrator Apprentice
| Posting date: | 23 January 2025 |
|---|---|
| Salary: | £15,000 per year |
| Hours: | Full time |
| Closing date: | 22 February 2025 |
| Location: | Space Waye, North Feltham Trading Estate, Feltham, Middlesex, TW14 0TH |
| Remote working: | On-site only |
| Company: | Way2Work |
| Job type: | Apprenticeship |
| Job reference: |
Summary
Key responsibilities: as part of the team you will support on:
● Front line customer support
● Continuously liaise with clients to coordinate forecast to plan
against current manpower
● Continuous communication with workshop staff & instruct as
necessary
● Distributing technical Quotations & periodic follow up
● Producing all workshop shipping documentation and arrangement
shipment as per customer requirements
● Invoicing of all workshop orders
● Generate reports on a daily /monthly basis (internal/external)
● Responsible for controlling warranties logs
● Handle, resolve & communicate customer complaints
● Liaising with accounts to chase overdue payments
● Assist in workshop activities during staff shortages
● Servicing pricing negotiations (Small Businesses)
● Maintaining an organise and up to date the Workshop data
management system
● Distribute communications to the team of changes on process and
documentation
● Adhoc duties
● Front line customer support
● Continuously liaise with clients to coordinate forecast to plan
against current manpower
● Continuous communication with workshop staff & instruct as
necessary
● Distributing technical Quotations & periodic follow up
● Producing all workshop shipping documentation and arrangement
shipment as per customer requirements
● Invoicing of all workshop orders
● Generate reports on a daily /monthly basis (internal/external)
● Responsible for controlling warranties logs
● Handle, resolve & communicate customer complaints
● Liaising with accounts to chase overdue payments
● Assist in workshop activities during staff shortages
● Servicing pricing negotiations (Small Businesses)
● Maintaining an organise and up to date the Workshop data
management system
● Distribute communications to the team of changes on process and
documentation
● Adhoc duties