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Fraud Advisor - Join a Major UK Bank

Job details
Posting date: 23 January 2025
Salary: £12 to £12.48 per hour
Hours: Full time
Closing date: 22 February 2025
Location: B5 5SE
Remote working: On-site only
Company: CP Management Solutions LTD
Job type: Permanent
Job reference: YTH/BHAM/BRYAN-44597

Summary

Fraud Advisor – Join a Major UK Bank.


Location: Birmingham.


Pay: £12.48/hour + Benefits

✨ We’re Hiring!
Are you ready to take the next step in your career? Our client, a leading UK bank, is looking for Fraud Advisors to join their team and help protect customers from fraud. If you’re a problem-solver who thrives in a fast-paced, people-first environment, this could be the perfect opportunity for you!

‍ About the Role
As a Fraud Advisor, you’ll play a key role in investigating fraud claims, supporting customers, and working alongside a dynamic, passionate team. You’ll get hands-on experience solving real-world problems, using cutting-edge tools, and building a rewarding career in fraud investigation.

What You’ll Be Doing

    • Investigate fraud claims and build detailed timelines of events.
    • Work directly with customers to resolve issues while maintaining a professional, empathetic approach.
    • Collaborate with other banks and institutions to prevent fraudulent activity.
    • Make decisions in line with policies and regulations, ensuring fair outcomes for all.

    What We’re Looking For

      • A passion for delivering exceptional customer service.
      • Quick learners who adapt easily to fast-paced environments.
      • Problem-solvers with great attention to detail and a desire to grow.
      • Dependable individuals looking to build a career, not just find a job.

      Why Work With Us?

        • Competitive Pay – £12.48/hour with Fortnightly Pay.
        • Career Growth – Unlock opportunities for training and advancement.
        • Work-Life Balance – 37.5 hours per week with a flexible schedule.
        • Amazing Perks:
        • Refer-a-Friend Bonus (£750 per referral).
        • 29 days of annual leave (increasing with tenure).
        • Health shield healthcare cash plan, private medical and dental insurance.
        • Casual dress code, free parking, and on-site facilities.

        Schedule
        Full-time, permanent position: Shifts available between 8 am-10 pm, Monday to Sunday.

        Diversity & Inclusivity
        Our client is committed to creating an inclusive workplace that values diversity. Applications are welcomed from individuals of all backgrounds. (Please note: background checks, including credit and criminal records, are part of the recruitment process.)

          • Start Date: 20 January!