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2269 - Admin Officer

Job details
Posting date: 21 January 2025
Salary: £28,485 per year
Hours: Full time
Closing date: 04 February 2025
Location: HA1 4TU
Remote working: On-site only
Company: Ministry of Justice
Job type: Contract
Job reference: 2269

Summary

Proud to serve. Proud to keep justice going

Our Admin Officers play a critical role, providing excellent administrative support and customer service to court users, judiciary and management.

About us

HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our court users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice. If you are interested in developing a career with a real purpose, please apply.

Your role

Crown Court Admin Officers are responsible for management of criminal digital files in preparation for hearings involving correspondence and general enquiries.

The Crown office handles with enquiries from criminal justice agencies, solicitors, barristers and public via post, email, telephone and face to face.

Deal with full range of serious criminal work as well as management of jurors.

You will be assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS.

Your skills and experience

With a friendly and approachable manner, you’ll have good written and verbal communication skills with a desire to deliver proactive and effective support to customers by phone and email. You’ll be skilled in organising your time, prioritising efficiently, able to multi-task and adapt to using various software packages. You’ll enjoy working in a busy environment and helping court users navigate the justice system.

For a full job description, please read supporting document 1 included below before applying.

Location

Whilst the post holder will be allocated to a specific office base, there may be a need for flexibility to work on an ad hoc basis at other local HMCTS offices. Please note, Harrow Crown Court is temporarily closed and is currently operating from Hendon Magistrates Court and Willesden Magistrates Court.

Further details



These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public. Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.



Fixed Term Appointments (MoJ Staff)



Before applying, employees must seek approval from their line managers to ensure they can be released for the duration of the FTA and can return to their substantive role at the end. If there is no role available at the end of the FTA, the employee will be subject to redeployment and potentially redundancy procedures.

Loans

Loans are also available for OGD candidates. The terms of the loan will be agreed between the home and host department and the Civil Servant. This includes grade on return. Prior agreement to be released on a loan basis should be obtained before commencing the application process.