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Medical Records Clerical Officer - Library
| Posting date: | 20 January 2025 |
|---|---|
| Salary: | £23,615.00 to £23,615.00 per year |
| Additional salary information: | £23615.00 a year |
| Hours: | Full time |
| Closing date: | 27 January 2025 |
| Location: | Crewe, CW1 4QJ |
| Company: | NHS Jobs |
| Job type: | Contract |
| Job reference: | C9412-25-0052 |
Summary
The teams within Medical Records provide the following functions: Appointments responsible for booking outpatient appointments, managing waiting lists and liaising directly with patients or carers. This role is desk based. Reception welcoming patients to the hospital, reviewing key patient information is entered accurately within the patient administration system and confirming attendance/rescheduling urgent follow-up appointments. This role is desk based. Call Centre a central contact centre that manage telephone queries from patients/ carers and requests to rebook appointments. This role is desk based. Library responsible for storage, retrieval and management of patient health records. This role can be physically demanding. Successful applicants will need to demonstrate: Excellent communication skills Customer service experience Computer literacy Self- motivation Good organisational skills Ability to pay attention to detail. If you are the successful candidate, you will be expected to provide a professional service for our patients, ensuring confidentiality at all times. The department are continuously looking to improve the service offered and all members of the team are encouraged to suggest new ideas and ways of working. At times of high patient demand, there may be a need to work flexibly across different teams within the department