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Laundry Operative
| Posting date: | 17 January 2025 |
|---|---|
| Salary: | £22,308 per year |
| Additional salary information: | Potential of 10% Bonus through our STIP scheme |
| Hours: | Full time |
| Closing date: | 16 February 2025 |
| Location: | Ambleside, Cumbria |
| Remote working: | On-site only |
| Company: | Sykes Cottages |
| Job type: | Permanent |
| Job reference: | 653104 |
Summary
Lakelovers, part of Sykes Holiday Cottages, have the exciting opportunity for a Laundry Operative to join their Ambleside team.
Paying a salary of £22,308 / 37.5 hours per week / Monday to Saturday, 9am-5.30pm (with a day off in the week)
Plus access to our annual STIP scheme up to 5% of your salary
33 days annual leave including bank holidays
Plus an additional day off for your Birthday
Plus an additional two volunteering days per year
Enhanced maternity and paternity policy
Your Responsibilities
Reporting into our Local Lead Supplier - Housekeeping our newest Laundry Operative will become a key player within our Housekeeping team, responsible for:
Progressing the day-to-day operation of the Property Services Housekeeping function, building an essential rapport with our suppliers, progressing guest complaints, assisting with any issues at a property, checking properties and spot-checking suppliers.
The count of freshly laundered linen delivery onto the shelf, recording shortfalls and rejects.
Linen preparation for the weekly departures of all agency managed properties into individual property packs.
Managing stock levels, advising when auxiliary items need ordering and replenishing with plenty of time.
Managing the soiled linen as it's returned, ensuring the area is tidy, before it's collected by the Laundry.
With use of a fleet vehicle; going out and checking agency managed properties that have been vacant for 5 days or more, pre-arrival checks or when special attention is required.
Spot checking suppliers to see that the standards are still being met, and celebrating successes whilst driving direction and improvement, to ensuring we hit the NPS targets.
Working with suppliers over telephone, email, WhatsApp or face to face on a daily basis to ensure changeovers are completed as expected.
Providing practical information and feedback to the Local Supplier Lead to promote performance of the department.
Skills and Qualifications
A full, clean driving licence is essential as part of this role, as well as excellent communication skills and team work!
Paying a salary of £22,308 / 37.5 hours per week / Monday to Saturday, 9am-5.30pm (with a day off in the week)
Plus access to our annual STIP scheme up to 5% of your salary
33 days annual leave including bank holidays
Plus an additional day off for your Birthday
Plus an additional two volunteering days per year
Enhanced maternity and paternity policy
Your Responsibilities
Reporting into our Local Lead Supplier - Housekeeping our newest Laundry Operative will become a key player within our Housekeeping team, responsible for:
Progressing the day-to-day operation of the Property Services Housekeeping function, building an essential rapport with our suppliers, progressing guest complaints, assisting with any issues at a property, checking properties and spot-checking suppliers.
The count of freshly laundered linen delivery onto the shelf, recording shortfalls and rejects.
Linen preparation for the weekly departures of all agency managed properties into individual property packs.
Managing stock levels, advising when auxiliary items need ordering and replenishing with plenty of time.
Managing the soiled linen as it's returned, ensuring the area is tidy, before it's collected by the Laundry.
With use of a fleet vehicle; going out and checking agency managed properties that have been vacant for 5 days or more, pre-arrival checks or when special attention is required.
Spot checking suppliers to see that the standards are still being met, and celebrating successes whilst driving direction and improvement, to ensuring we hit the NPS targets.
Working with suppliers over telephone, email, WhatsApp or face to face on a daily basis to ensure changeovers are completed as expected.
Providing practical information and feedback to the Local Supplier Lead to promote performance of the department.
Skills and Qualifications
A full, clean driving licence is essential as part of this role, as well as excellent communication skills and team work!