ERT Security Officer
| Posting date: | 17 January 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 16 February 2025 |
| Location: | OX4 6NL |
| Company: | Mitie |
| Job type: | Permanent |
| Job reference: | 68681 |
Summary
Department SecurityLocation BMW - Oxford - Cowley - Mini PlantJob Title Response OfficerReports To (Title) G4S Contract Manager / Response Team Leaders
Excellent communication skills are essential - report writing, 1-2-1 dialogues, radio communications, log book entriesMinimum: 5 yrs.Desired: 10 yrs.Relevant Experience: 6-8yrs
Responsible for managing daily operations in accordance with BMW and Mitie policy and procedures within the confines of UK workplace and H&S regulations, best practice and law. To manage the day to day operational requirements of the contract in line with customer and contractual expectations. To be the initial contact on operational security matters, ensuring a consistent quality service delivery and prompt responses to all incidents.
Job Responsibilities and AccountabilitiesOperations:●Medical emergency response - responding to request, 1st aid medical treatment on scene, escalation to and liaising with external services, accident forms, report writing, Corsica.●1st aid requests dealt with at Occupational Health Department (out of duty nurse hours of business)●Accident report writing, medical reports, medical log, transfer requests from OHD to/from hospital.●Responding to spillages that may have a contamination impact to the environment - oil, paint, solvents, petrol/diesel etc - contain, clean up, escalation, report BA trained, use of gas detection equipment, PPE, spill kits, vetta drainage inflation equipment●Flood response - pumping, creation of dams, clean up, reporting.●Plan, organize, conduct and control operations as per the individual site instructions.●Carry out operational audits of site equipment and paperwork.●Plan and participate in on-site training as per training programme.●To act as a key contact for all daily operational security matters across the plant.●Be responsible for all security activities & standards of all security personnel, and ensure that all incidents are managed and responded to in accordance with agreed policies and procedures.●Provide a highly visible security presence on and around the site.●To operate internal and external patrols.●To provide car park patrols and apply restrictions as required.●Respond to emergencies immediately and request for assistance where required.●Reporting instances on and around the site.●Operate search policy as per instructed by BMW.●Carry out initial investigations and report writing on incidents, accidents, damage, suspicious activities and parking.●Perform as instructed locking and unlocking duties.●Ensure that all Policies and Procedures for BMW and Mitie are followed.●To ensure that the security teams are briefed on events or changes in procedures that have been implemented or are due to be introduced.●Report & liaise on a daily basis with the PA5S and Mitie Management teams to ensure effective communication of all matters pertaining to the delivery of a high standardJob Description2 |Page●Professional security & response service to BMW.●Ensure the Health & Safety Files (including Risk Assessments & Tool box Talks) are up to date, accurately reflect the legal & company requirements of Health & Safety legislation.●Ensure a full understanding is obtained in relation to both the WI's, AI's & the H&S documentation.●Report immediately to the Response Team Leader any action or inaction which compromises safety.●Maintain a healthy and safe place of work, ensuring all posts are in a clean and tidy condition at all times.●Report missing, damaged or unserviceable equipment to the Response Team Leader.●Cooperate with Mitie and the client so that the company can carry out its statutory duty under Health and Safety at work etc Act 1974, and all relevant statutory provisions.●Not intentionally or recklessly interfere with or misuse any property, equipment IT hardware or systems in the interests of health, safety and welfare.●To provide first line response to all incidents, Fire, Security, Environmental and Health & Safety and manage these in accordance with laid down procedures.●To provide effective support to the client's Incident Management representative and undertake incident management responsibilities as defined by the client.●Work in partnership with service partners and customers' representatives, ensuring all aspects of site Security and Fire Prevention requirements are effectively managed.●Ensure that all staff work in safe conditions, acting upon all reports of accidents and faults and that staff carry out their duties in accordance with procedures and policies.●To raise the profile of security ensuring that customers are well informed at all times of procedures and processes.●To undertake any other tasks as identified by the Mitie Management team or Client being for the good and benefit of the service to the customer.●Any other duties deemed to be appropriate or necessary to the post.●Be aware of policy and procedures owned and changed from time to time by Mitie.●Be aware of policy and procedures owned and changed from time to time by the BMW.●To follow any other reasonable, safe and ethical instruction as directed by the Mitie or BMW Management team.Equipment:●Control use of radios, Tablets, POP handsets and other equipment, ensuring regular audits are carried out.●Ensure lawful, safe, efficient and economical use and recording of all supplies and consumables.●Ensure accurate records are maintained covering all equipment including alarm systems, monitoring and recording devices, reported as defective and ensure appropriate and timely response and repair of equipment.●Ensure that all equipment is managed, used, monitored and reported defective in accordance with BMW policies and procedures.●Ensure all BMW equipment is managed in accordance with the site process.●Ensure daily, weekly and monthly checks are completed with attention to detail and within the predetermined time frames.●Ensure all site keys are managed and accounted for at each daily handover.●Ensure medical equipment checks are completed in accordance with site procedures.●Take full ownership and responsibility for the equipment checks delegated to your team.●Ensure any missing or damaged items are escalated with a full investigation to both PA5S and the Mitie Contract Managers at the earliest opportunity.●The team leader will be held personally responsible for all discrepancies relating to their shift when assessed at monthly SLA meetings.●Ensure there are no gaps in the aforementioned checks prior to leaving for a period of rest days.Job Description3 |PageAdministration:●Provide accurate and timely information for the preparation of reports and planning.●Ensure all extra cover requests are accurately monitored and recorded and escalated to your line manager.●Ensure compliance with SLA requirements, minimising associated risks to the company and to the customer.●Ensure all staffing hours are correctly logged into the daily manning sheets and ensure that errors with payroll are dealt with directly & promptly by escalating to the Mitie Contract Managers●Ensure compliance with legal, Company and contractual obligations at all sites, such as the Data Protection Act, Health and Safety at Work Act, procedures outlined in the Company handbook, Work Instructions and Assignment Instructions.●To be responsive to all email communications from Mitie management and the PA5S team.Qualification, Experience & Additional Requirements-Qualification-A Level or equivalent in English & Math's preferred-NEBOSH or IOSH preferred-FREC 3 or FAAW as a minimum-Full and current driving license - HGV is desirable but not mandatory. License to be checked prior to driving company vehicles-Physically fit to pass a site related medical-Clean Shaven for (B/A) Breathing Apparatus Wear-No aversion to working at height or in confined spaces-
Excellent communication skills are essential - report writing, 1-2-1 dialogues, radio communications, log book entriesMinimum: 5 yrs.Desired: 10 yrs.Relevant Experience: 6-8yrs
Responsible for managing daily operations in accordance with BMW and Mitie policy and procedures within the confines of UK workplace and H&S regulations, best practice and law. To manage the day to day operational requirements of the contract in line with customer and contractual expectations. To be the initial contact on operational security matters, ensuring a consistent quality service delivery and prompt responses to all incidents.
Job Responsibilities and AccountabilitiesOperations:●Medical emergency response - responding to request, 1st aid medical treatment on scene, escalation to and liaising with external services, accident forms, report writing, Corsica.●1st aid requests dealt with at Occupational Health Department (out of duty nurse hours of business)●Accident report writing, medical reports, medical log, transfer requests from OHD to/from hospital.●Responding to spillages that may have a contamination impact to the environment - oil, paint, solvents, petrol/diesel etc - contain, clean up, escalation, report BA trained, use of gas detection equipment, PPE, spill kits, vetta drainage inflation equipment●Flood response - pumping, creation of dams, clean up, reporting.●Plan, organize, conduct and control operations as per the individual site instructions.●Carry out operational audits of site equipment and paperwork.●Plan and participate in on-site training as per training programme.●To act as a key contact for all daily operational security matters across the plant.●Be responsible for all security activities & standards of all security personnel, and ensure that all incidents are managed and responded to in accordance with agreed policies and procedures.●Provide a highly visible security presence on and around the site.●To operate internal and external patrols.●To provide car park patrols and apply restrictions as required.●Respond to emergencies immediately and request for assistance where required.●Reporting instances on and around the site.●Operate search policy as per instructed by BMW.●Carry out initial investigations and report writing on incidents, accidents, damage, suspicious activities and parking.●Perform as instructed locking and unlocking duties.●Ensure that all Policies and Procedures for BMW and Mitie are followed.●To ensure that the security teams are briefed on events or changes in procedures that have been implemented or are due to be introduced.●Report & liaise on a daily basis with the PA5S and Mitie Management teams to ensure effective communication of all matters pertaining to the delivery of a high standardJob Description2 |Page●Professional security & response service to BMW.●Ensure the Health & Safety Files (including Risk Assessments & Tool box Talks) are up to date, accurately reflect the legal & company requirements of Health & Safety legislation.●Ensure a full understanding is obtained in relation to both the WI's, AI's & the H&S documentation.●Report immediately to the Response Team Leader any action or inaction which compromises safety.●Maintain a healthy and safe place of work, ensuring all posts are in a clean and tidy condition at all times.●Report missing, damaged or unserviceable equipment to the Response Team Leader.●Cooperate with Mitie and the client so that the company can carry out its statutory duty under Health and Safety at work etc Act 1974, and all relevant statutory provisions.●Not intentionally or recklessly interfere with or misuse any property, equipment IT hardware or systems in the interests of health, safety and welfare.●To provide first line response to all incidents, Fire, Security, Environmental and Health & Safety and manage these in accordance with laid down procedures.●To provide effective support to the client's Incident Management representative and undertake incident management responsibilities as defined by the client.●Work in partnership with service partners and customers' representatives, ensuring all aspects of site Security and Fire Prevention requirements are effectively managed.●Ensure that all staff work in safe conditions, acting upon all reports of accidents and faults and that staff carry out their duties in accordance with procedures and policies.●To raise the profile of security ensuring that customers are well informed at all times of procedures and processes.●To undertake any other tasks as identified by the Mitie Management team or Client being for the good and benefit of the service to the customer.●Any other duties deemed to be appropriate or necessary to the post.●Be aware of policy and procedures owned and changed from time to time by Mitie.●Be aware of policy and procedures owned and changed from time to time by the BMW.●To follow any other reasonable, safe and ethical instruction as directed by the Mitie or BMW Management team.Equipment:●Control use of radios, Tablets, POP handsets and other equipment, ensuring regular audits are carried out.●Ensure lawful, safe, efficient and economical use and recording of all supplies and consumables.●Ensure accurate records are maintained covering all equipment including alarm systems, monitoring and recording devices, reported as defective and ensure appropriate and timely response and repair of equipment.●Ensure that all equipment is managed, used, monitored and reported defective in accordance with BMW policies and procedures.●Ensure all BMW equipment is managed in accordance with the site process.●Ensure daily, weekly and monthly checks are completed with attention to detail and within the predetermined time frames.●Ensure all site keys are managed and accounted for at each daily handover.●Ensure medical equipment checks are completed in accordance with site procedures.●Take full ownership and responsibility for the equipment checks delegated to your team.●Ensure any missing or damaged items are escalated with a full investigation to both PA5S and the Mitie Contract Managers at the earliest opportunity.●The team leader will be held personally responsible for all discrepancies relating to their shift when assessed at monthly SLA meetings.●Ensure there are no gaps in the aforementioned checks prior to leaving for a period of rest days.Job Description3 |PageAdministration:●Provide accurate and timely information for the preparation of reports and planning.●Ensure all extra cover requests are accurately monitored and recorded and escalated to your line manager.●Ensure compliance with SLA requirements, minimising associated risks to the company and to the customer.●Ensure all staffing hours are correctly logged into the daily manning sheets and ensure that errors with payroll are dealt with directly & promptly by escalating to the Mitie Contract Managers●Ensure compliance with legal, Company and contractual obligations at all sites, such as the Data Protection Act, Health and Safety at Work Act, procedures outlined in the Company handbook, Work Instructions and Assignment Instructions.●To be responsive to all email communications from Mitie management and the PA5S team.Qualification, Experience & Additional Requirements-Qualification-A Level or equivalent in English & Math's preferred-NEBOSH or IOSH preferred-FREC 3 or FAAW as a minimum-Full and current driving license - HGV is desirable but not mandatory. License to be checked prior to driving company vehicles-Physically fit to pass a site related medical-Clean Shaven for (B/A) Breathing Apparatus Wear-No aversion to working at height or in confined spaces-