Despatch Desk Operator
| Posting date: | 16 January 2025 |
|---|---|
| Salary: | £11.50 to £11.5 per hour |
| Hours: | Full time |
| Closing date: | 14 February 2025 |
| Location: | Gloucester, Gloucestershire, GL13 9UX |
| Company: | Acorn Recruitment |
| Job type: | Temporary |
| Job reference: | a1WNz000000ypCXMAY_1736937843 |
Summary
Job Title: Despatch Clerk Operator Gloucester Docs GL13 9UX
Position Type: Long Term Temporary
Working Hours:
- Monday to Friday
- 07:00 - 16:00
Pay Rate: £11.50 per hour
Main Responsibilities
- Assist the Transport Coordinator to ensure the efficient operation of the despatch desk.
- Produce site paperwork, consignment notes, and pick-lists accurately.
- Operate the weighbridge (site-dependent) in compliance with company procedures and policies, ensuring vehicles are weighed in and out appropriately.
- Ensure goods are received and despatched accurately following company protocols.
- Produce accurate information for ship discharges (site-dependent).
- Clearly explain health and safety site rules to haulage contractors.
- Check legal compliance with required legislation (e.g., ADR documentation).
- Regularly communicate with haulage companies to ensure outstanding bookings are completed daily, addressing any issues with the Transport Coordinator and Site Management.
- Communicate politely and courteously over the phone.
- Confirm pick-lists accurately.
- Answer telephone calls and pass on detailed, clear messages.
- Follow company procedures for IT systems, business administration processes, and policies.
- Work under the guidance of the Business Support Services team to adhere to company policies and procedures.
- Perform any reasonable requests to ensure the efficient execution of the role.
Knowledge, Skills, and Experience Required
- A proactive, "can-do" attitude to ensure high levels of customer service.
- Excellent telephone manner with the ability to communicate clearly at all levels and maintain composure under pressure.
- Strong computer skills for accurate recording of information.
- Competence in PC applications, including Microsoft Word and Excel.
- Ability to work effectively in a small office team.
How to Apply
If you meet the requirements and are interested in this role, please apply directly to this advert with an up-to-date CV.
Acorn by Synergie acts as an employment business for the supply of temporary workers.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.