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2186 - Bailiff - Doncaster / Sheffield

Job details
Posting date: 16 January 2025
Salary: £24,202 to £24,202 per year
Hours: Full time
Closing date: 03 February 2025
Location: DN1 3BT
Remote working: On-site only
Company: Ministry of Justice
Job type: Permanent
Job reference: 2186

Summary

Proud to Serve. Proud to keep justice going.

As a bailiff you will play a vital role in the UK’s Justice System working on the front line, dealing with people who are at some of the most challenging points of their lives.

About us

HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. We provide support for the legal system across England and Wales, ensuring justice works for everyone.

Our Justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society. It protects some of the most vulnerable people in our communities, from families in crisis to claimants and commercial businesses. We have a responsibility to deliver a Justice system that is accessible to everyone and operates efficiently.

We asked some bailiffs what they loved about their job, and here are their responses:

“The best part of being a Bailiff for me is helping people. It is important to empathise and understand people’s situations and be able to guide them in the right direction whilst remaining professional. Every day is different, and you need to be prepared to deal with different and difficult situations as well as being open minded and relatable to people from all walks of life.

“Being a Bailiff, you will at times be working individually but we are all part of a team that can rely on each other for support and guidance when we need it”

“Many people will work with you to resolve something they may have been worrying about for some time and will be grateful for your input and assistance”

“We deliver various documents across our designated area; for companies, individuals in companies and for people in their homes”

Your role

We understand that this role will not suit everyone, but if you like a dynamic job that has different challenges each day, a bailiff role may suit you.

To be a successful bailiff, you will be an excellent communicator. You need to be able to swiftly assess circumstances, adapt accordingly and be a confident leader in emotionally charged situations

As a Bailiff you will be visiting people in their homes and businesses, you must be able to calmly explain why you are visiting and what options are available to help resolve matters. You must be able to demonstrate empathy for court users, be non-judgmental but focussed on carrying out your role whilst fully respecting the customers that you meet.

You will be able to plan your days to manage your workload but be able to cope and adapt with plans changing at short notice.

We give you the option of using your own car or, following successful completion of your probation period, a lease car, (UK driving licence required for a lease car) so a full licence entitling you to drive permanently in Great Britain is essential. Fuel allowances are paid. You will receive full PPE and safety training to give you the knowledge and confidence to conduct your bailiff duties successfully. You should be familiar with using IT and be comfortable with receiving training on the courts case management systems.

If you have excellent customer service skills, prefer working away from an office, enjoy working by yourself or in a small team and like your days to be varied, then working as a bailiff may be the job for you.

Not to be confused with private Bailiffs, this role gives you the opportunity to make a difference in HMCTS and develop your career within the Civil Service.

We’re passionate about delivering Justice for everybody in the UK. That means having a diverse workforce that fully represents the people we serve so if you have the confidence and desire to make a difference and are interested in making a difference, please apply.

Further information:

Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy. The minimum part time hours we can accept for this role is 18.5 hours per week on a Job sharing basis, working full days.

Please note, the location for Doncaster is Doncaster Justice Centre North, College Road, Doncaster, DN1 3HS.