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Band 5 Out-Patients Front of House Manager | Royal Free London NHS Foundation Trust
| Posting date: | 15 January 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £34,521 - £41,956 per annum inclusive of HCAS |
| Hours: | Full time |
| Closing date: | 14 February 2025 |
| Location: | Edgware, HA8 0AD |
| Company: | Royal Free London NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 6937376/391-RFL-6260684-C |
Summary
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
*Previous Applicants/Candidates need not apply*
You will be required to operationally manage allocated front of house reception teams.
The successful candidate will work in partnership with the Outpatient Nursing Team and administration resources and structures deliver optimum patient flows in the main outpatient area, making recommendations to the Assistant Service Manager on workforce allocation and skill mix.
To Train, support and performance manage allocated staff to ensure Trust Cerner Outpatient operational processes are embedded in staff practice
You will manage the interface between the front house, outpatient appointment centre and service leads to ensure a highly efficient and effective outpatient service for patients.
Ensure that the Trust delivers excellent outpatient care by supporting
implementation of a rolling customer care training programme for all reception staff and performance management against these standards and maintenance of clean and presentable outpatient waiting and clinical areas in main outpatients.
The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.
Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top
For more information please follow link https://www.royalfreelondonjobs.co.uk/
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
This advert closes on Wednesday 29 Jan 2025