Detention Custody Officer - Holyhead
| Posting date: | 15 January 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 05 February 2025 |
| Location: | LL65 1DQ |
| Company: | Mitie |
| Job type: | Permanent |
| Job reference: | 68396 |
Summary
Detention Custody Officer (DCO) - Holyhead Port Holding Room
-Salary £27,847 per annum
-42 hours per week
-24-hour service, 365 days a year.
-Full flexibility will be required as this is a 24- hour service, 365 days a year. Fixed rolling shift pattern covering both days and nights on a 4on/4off pattern.
You must be over 21 and have a full UK manual car driving licence - no endorsements and have held this for 1 year.
What we are looking for;
Detention Custody Officers need to demonstrate patience, resilience, professionalism and a genuine desire to help others. Our DCO's come from a variety of backgrounds, with exceptional communication and interpersonal skills. Your role is to maintain and promote the care and welfare of all residents in your care, while maintaining high standards of security and safety.
We are looking for respectful, caring people to join our team.
If you're the right one for us, your strong communication & interpersonal skills, non-judgemental approach, excellent problem-solving skills and ability to keep calm under pressure will be the foundations to develop your Care & Custody career.
No specific role experience or qualifications are required to be a DCO as full training and supported development are given. Experience of dealing sensitively with a wide variety of people who have been agitated, confused or angry would be an advantage.
Training
Successful applicants will be invited to attend a 6-week initial training course (ITC) with the added advantage of a Level 3 apprenticeship in Detention and Custody. Full attendance on the training course is compulsory. Please note that this course may be in a separate location to the role. This will develop the skills needed to professionally deliver this rewarding, sometimes challenging role with integrity and respect.
Benefits
-Accredited Level 3 apprenticeship in Detention and Custody
-Continued personal development with full support given to enhance your career
-A benefits package including options of a pension scheme and life cover
-Voluntary benefits include share options cycle to work save as you earn and salary finance
-Partner discounts at your favourite retailers, leisure and utilities companies, including vouchers and cashback savings
-On-line virtual GP service
-Employee reward and recognition scheme
Essential Criteria
-UK citizen, Citizen of the Commonwealth with your own indefinite leave to remain (not through marriage) or EEA citizen.
-Valid and in-date passport, with no restrictions on your stay in the UK (A valid visa in an expired passport cannot be used to prove right to work in the UK, you must provide a biometric residence permit alongside an in-date passport.
-Continuously resided in the UK for the previous 3 years with no more than 3 months spent overseas at any one time.
-Specific driving compliance is attached to this role.
-Full UK manual driving licence with at least 12 months post qualifying experience.
-Fewer than 7 points on your UK Driving Licence.
-Have not been subject to a driving ban within the last 5 years (from date of ban ending)
-Not currently bankrupt
-The position is exempt from the Rehabilitation of Offenders Act; Successful candidates will be required to undergo Enhanced DBS and vetting to a level of Counter Terrorist Checked (CTC)
-Salary £27,847 per annum
-42 hours per week
-24-hour service, 365 days a year.
-Full flexibility will be required as this is a 24- hour service, 365 days a year. Fixed rolling shift pattern covering both days and nights on a 4on/4off pattern.
You must be over 21 and have a full UK manual car driving licence - no endorsements and have held this for 1 year.
What we are looking for;
Detention Custody Officers need to demonstrate patience, resilience, professionalism and a genuine desire to help others. Our DCO's come from a variety of backgrounds, with exceptional communication and interpersonal skills. Your role is to maintain and promote the care and welfare of all residents in your care, while maintaining high standards of security and safety.
We are looking for respectful, caring people to join our team.
If you're the right one for us, your strong communication & interpersonal skills, non-judgemental approach, excellent problem-solving skills and ability to keep calm under pressure will be the foundations to develop your Care & Custody career.
No specific role experience or qualifications are required to be a DCO as full training and supported development are given. Experience of dealing sensitively with a wide variety of people who have been agitated, confused or angry would be an advantage.
Training
Successful applicants will be invited to attend a 6-week initial training course (ITC) with the added advantage of a Level 3 apprenticeship in Detention and Custody. Full attendance on the training course is compulsory. Please note that this course may be in a separate location to the role. This will develop the skills needed to professionally deliver this rewarding, sometimes challenging role with integrity and respect.
Benefits
-Accredited Level 3 apprenticeship in Detention and Custody
-Continued personal development with full support given to enhance your career
-A benefits package including options of a pension scheme and life cover
-Voluntary benefits include share options cycle to work save as you earn and salary finance
-Partner discounts at your favourite retailers, leisure and utilities companies, including vouchers and cashback savings
-On-line virtual GP service
-Employee reward and recognition scheme
Essential Criteria
-UK citizen, Citizen of the Commonwealth with your own indefinite leave to remain (not through marriage) or EEA citizen.
-Valid and in-date passport, with no restrictions on your stay in the UK (A valid visa in an expired passport cannot be used to prove right to work in the UK, you must provide a biometric residence permit alongside an in-date passport.
-Continuously resided in the UK for the previous 3 years with no more than 3 months spent overseas at any one time.
-Specific driving compliance is attached to this role.
-Full UK manual driving licence with at least 12 months post qualifying experience.
-Fewer than 7 points on your UK Driving Licence.
-Have not been subject to a driving ban within the last 5 years (from date of ban ending)
-Not currently bankrupt
-The position is exempt from the Rehabilitation of Offenders Act; Successful candidates will be required to undergo Enhanced DBS and vetting to a level of Counter Terrorist Checked (CTC)