Menu
Warning This job advert has expired and applications have closed.

Defence Business Services - DBS - Senior Infrastructure Engineer

Job details
Posting date: 14 January 2025
Salary: £44,590 to £55,990 per year, pro rata
Hours: Full time
Closing date: 02 February 2025
Location: BS34 8QW
Remote working: Hybrid - work remotely up to 2 days per week
Company: Ministry of Defence
Job type: Permanent
Job reference: 381404

Summary

DBS are recruiting 1 Senior Infrastructure Engineer, this could be either an Oracle DBA or a UNIX Administrator.

A Senior Infrastructure Engineer builds, administers, supports and maintains solutions as directed and according to departmental policy.

At this role level, you will:

Ensure services are integrated, delivered and operated as required.
Work with and support third parties in providing infrastructure services.
Work with technical architects to translate architectural designs into operations.
Provide input into overall management - workforce, budget, technology roadmaps, projects and tasks.
Lead and direct infrastructure specialist teams in building, managing, supporting and maintaining solutions according to departmental policy.

Specifically, as a Database Administrator Team Lead (SEO) - you will:

Support and administer Oracle databases, E Business Suite applications and related Oracle technologies including Dataguard, RMAN and Oracle Fusion Middleware.
Support and administration to SQL server Databases.
Support includes production, testing, disaster recovery and development databases and application services.
Maintain the performance and availability of production services ensuring we meet prescribed Service Levels and Key Performance Indicators.
Provide Database Administration support to projects.
Specifically, as a UNIX Technical Manager SME (SEO) – you will:

Be part of the UNIX System Administration team responsible for all Unix infrastructure and second line support across multiple sites and multiple platforms.
Support junior members of the team in delivering objectives.
Act as Subject Matter Expert (SME) to support wider programme and project delivery.
Key Responsibilities:

All roles

Provide hands-on day to day technical support for DBS DIT Infrastructure within the bounds of the Service Le Agreements.
Ensure service availability of all "live" development & DR environments as dictated by SLA and ensure these environments are meeting the expectations of end users, record and log all infrastructure issues and ensure associated actions taken to resolve the issue are also documented using the IT helpdesk ticketing system.
Provide 1st line support.
Assist other Technical Support team members to ensure that normal service is restored as quickly as possible in the event of an incident, to minimize any disruption to the business.
Where a forthcoming issue in the infrastructure environment can be pre-empted, identify and take pro-active actions prior incident occurring. (System housekeeping & system checks).
Configure and manage system security.
Lead, coach and develop teams where necessary to improve performance and meet objectives.
Plan and organise workload to optimise performance.
Possess sufficiently deep and wide specialist technical skills to assess and direct the technical direction of the infrastructure on which the systems are run.
Deliver system change and enhancements approved by change requests by agreed targets to include assessment of change requests and delivery of solution once approved.
Ensure documentation regarding system builds, network configuration, fixes, procedures and diagrams etc. are up-to-date and complete.
Proactively define and analyse the root causes of specific infrastructure problems and implement the appropriate solutions to ensure rapid recovery, ensuring that the Service Support Centre team are kept up to so they can manage business expectation accurately.
Measure and provide reports on current performance of services and components in the infrastructure and provide these to the Performance Management function and Senior Management as and when required.