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Business Systems Support Manager
| Posting date: | 10 January 2025 |
|---|---|
| Salary: | £55,000 to £65,000 per year |
| Hours: | Full time |
| Closing date: | 09 February 2025 |
| Location: | London, London, EC3A 7JB |
| Company: | IPS Group Limited |
| Job type: | Permanent |
| Job reference: | 55447471 |
Summary
Business Systems Support Analyst
Insurance Experience Required
Hybrid Working - City of London
Introduction
To ensure that the hardware and software investments are utilised to its full potential.
Lead, manage and develop the Systems Support team.
Support the Business Systems Development, Business Systems Analyst and Business Intelligence teams with the solutions they are building and rolling out.
Responsibilities
- Lead, manage and develop the Systems Support team.
- Support and work closely with the Service Desk and the business.
- Ensure that the Systems Support team follow best practises.
- Work closely with the Service Desk team with regards to issue resolution
- Plan and provide training for the Business Systems Support team.
- Ensure the logged issues are prioritised accordingly, informing Technology Managers to potential outages/critical issues.
- Work closely with the Business Systems Development and Analyst teams to support their builds
Knowledge/Skills/Qualifications
Lloyds Insurance Market
General Insurance Broking/Underwriting
Insurance Policy Admin Systems
Microsoft Office
Microsoft 365
SharePoint
PowerPlatform
Good inter-personal skills
''
Insurance Experience Required
Hybrid Working - City of London
Introduction
To ensure that the hardware and software investments are utilised to its full potential.
Lead, manage and develop the Systems Support team.
Support the Business Systems Development, Business Systems Analyst and Business Intelligence teams with the solutions they are building and rolling out.
Responsibilities
- Lead, manage and develop the Systems Support team.
- Support and work closely with the Service Desk and the business.
- Ensure that the Systems Support team follow best practises.
- Work closely with the Service Desk team with regards to issue resolution
- Plan and provide training for the Business Systems Support team.
- Ensure the logged issues are prioritised accordingly, informing Technology Managers to potential outages/critical issues.
- Work closely with the Business Systems Development and Analyst teams to support their builds
Knowledge/Skills/Qualifications
Lloyds Insurance Market
General Insurance Broking/Underwriting
Insurance Policy Admin Systems
Microsoft Office
Microsoft 365
SharePoint
PowerPlatform
Good inter-personal skills
''
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