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Operational Support Grade - HMP Usk and HMP Prescoed (Prison Support Role)

Job details
Posting date: 10 January 2025
Salary: £27,840 per year
Hours: Full time
Closing date: 23 January 2025
Location: Usk, Monmouthshire
Remote working: On-site only
Company: HM Prison and Probation Service
Job type: Permanent
Job reference:

Summary

Job description
The OSG role does not attract Sponsorship via the Skilled Worker visa/Tier 2 (general) work visa.

Travel to Work – Some prison establishments are situated in rural locations with limited public transport options, therefore a driving licence and own transport is beneficial but is not an essential requirement of the role (unless specified). Please note that shift start and finish times are fixed and it is your responsibility to get to and from your place of work on time for the start of your shift. Please carefully consider the location of this vacancy and your transport options.

** Please Note** Driving duties are a requirement of the OSG role at HMP Usk/ Prescoed and therefore it is essential that candidates have a valid UK Driving Licence.

Accommodation is not provided.

An extraordinary job. Done by someone like you.

As part of our prison support team, your work will be varied and help to keep the prison moving.

This is an active role where you will be doing a range of physical tasks. These can include lifting and carrying, plus long periods of standing and walking. There will also be periods of lone working whilst undertaking tasks on both day and night shifts.

You will not always be in contact with prisoners, it depends on the prison you work in. You will have full training and a supportive team by your side.

Life as an OSG

Your job can include:

Gate duties

ensuring the secure entry and exit of staff, visitors, vehicles.
carrying out searches of staff, prisoners, visitors and vehicles
walking around the prison site to escort vehicles and contractors
issuing and collecting staff keys and radios
walking around the prison site patrolling and searching perimeter fence areas
Control room

operating the prison radio system
monitoring CCTV, ensuring all suspicious activities are reported.
Visits

welcoming visitors on their arrival
escorting them if needed
Correspondence

monitoring and logging mail coming into the prison
reporting any contraband items, preserving evidence where needed
Night duties

ensuring cell doors are locked and all prisoners are safely accounted for.
Reception

photographing prisoners
processing prisoners’ property and parcels coming into the prison.
Prisoner supervision

sometimes supervising prisoners
exchanging clothing and property
helping prison officers escort prisoners around the prison
Food delivery

walking around the prison delivering and collecting food trollies, or sometimes using an electric tug vehicle


Driving duties

transporting prisoners and their escorts to their destination
collecting mail from the local sorting office, which may involve lifting heavy sacks.
Phone calls

monitoring the prison’s Personal Identification Number (PIN) phone system
maintaining the log of PIN phone requests from prisoners
completing relevant records
Procedures and protocol

understanding and conforming to national and local policies, responding appropriately to incidents and emergencies
You do not need any qualifications to do this job. Helping to keep a prison running smoothly and safely requires good judgement, common sense, responsibility and, above all teamwork.

National - £27,840

The salary figures quoted are for a 37-hour working week inclusive of 20% unsocial hours working allowance which is included in the salary to reflect the requirement to work nights, evening, and weekend shifts.

In addition to your base pay, you will receive:

annual leave is 25 days on appointment and will increase to 30 days after 10 years’ service (calculated on a pro-rata basis)
9 days bank, public and privilege holidays
access to a paid Level 2 apprenticeship in customer service
access to the generous Civil Service pension scheme
season ticket loans, retail discounts, an Employee Assistance Programme, and a Cycle to Work scheme.
Hours

You will work an average of 37 hours per week, and this will include working night shifts, evenings, weekends, and Bank/Public holidays on a rolling shift pattern (these days are added to your holiday allowance) The frequency of night shifts will vary for each Establishment and can be discussed at interview. For an example of the shift times that you could be working please visit our website

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.