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11866 - Enquiry Management Assistant
| Posting date: | 09 January 2025 |
|---|---|
| Salary: | £25,433.00 to £28,081.00 per year, pro rata |
| Hours: | Part time |
| Closing date: | 07 February 2025 |
| Location: | Edinburgh, Scotland |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | University of Edinburgh |
| Job type: | Permanent |
| Job reference: | 11866 |
Summary
Enquiry Management Assistant
Grade: UE04
Part-time - 17.5 hours per week
Salary scale: 25,433 - 28,081 (pro rata for part-time hours)
Open Ended Contract - Permanent
The Opportunity
We are looking for someone with great customer service skills and a ‘can-do’ attitude to join our Enquiry Management Team. If you enjoy helping people, learning something new every day and going out of your way to ensure people are given the best service, this may be the role for you. You will be responsible for inbound enquiry management and communications between the University and prospective students, applicants and their supporters (e.g. agents, parents, career advisors and counsellors).
This post is part-time (17.5 hours per week), working a Wednesday, Thursday and Friday. We are also open to considering requests for hybrid working (on a non-contractual basis) that combines a mix of remote and regular on-campus working.
The salary for this post is £25,433 to £28,081 per annum (pro-rata for part time hours).
Your skills and attributes for success
Excellent customer service skills
Proven experience in building strong working relationships
Enjoy analysing and problem solving to deliver great results every time
The ability to prioritise your workload and work under pressure
Grade: UE04
Part-time - 17.5 hours per week
Salary scale: 25,433 - 28,081 (pro rata for part-time hours)
Open Ended Contract - Permanent
The Opportunity
We are looking for someone with great customer service skills and a ‘can-do’ attitude to join our Enquiry Management Team. If you enjoy helping people, learning something new every day and going out of your way to ensure people are given the best service, this may be the role for you. You will be responsible for inbound enquiry management and communications between the University and prospective students, applicants and their supporters (e.g. agents, parents, career advisors and counsellors).
This post is part-time (17.5 hours per week), working a Wednesday, Thursday and Friday. We are also open to considering requests for hybrid working (on a non-contractual basis) that combines a mix of remote and regular on-campus working.
The salary for this post is £25,433 to £28,081 per annum (pro-rata for part time hours).
Your skills and attributes for success
Excellent customer service skills
Proven experience in building strong working relationships
Enjoy analysing and problem solving to deliver great results every time
The ability to prioritise your workload and work under pressure