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Hotel Administrator

Job details
Posting date: 07 January 2025
Hours: Full time
Closing date: 06 February 2025
Location: Woking, Gu21 6AX
Company: Hilton
Job type: Permanent
Job reference: HOT0B959

Summary

Wanted: Everyday Hero – Hotel Administrator

Are you the go-to person who keeps everything running smoothly? We’re on the hunt for a superstar Hotel Administrator to help us stay on top of our game! You’ll be the glue holding our Executive office together, juggling Health & Safety, Quality Audits, and general system wizardry.


Get ready to be part of something truly extraordinary at the new Hilton Woking , taking a leading role in Woking's Victoria Square redevelopment. Join us on our journey as we foster a unique team culture, become an integral part of the community, and embrace sustainable practices in everything we do.

Our hotel showcases 189 guest rooms, including 12 exclusive suites. Guests will immerse themselves in the warm ambiance of our lobby bar, GLOW, indulge in culinary delights at the all-dining restaurant, OXBO, and enjoy breath-taking views at the chic Sky Bar, LOFT. The success of our hotel relies on hosting Meetings & Events for up to 500 guests, making it imperative to assemble a high-performing team committed to delivering the ultimate guest experience across all areas of our business.

A WORLD OF REWARDS

  • Competitive Salary of £27,000
  • Uniform provided and laundered
  • Free and healthy meals when on duty
  • Grow your Career
  • Personal Development programmes designed to support you at every step of your career
  • A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
  • Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
  • Team Member Referral Program
  • High street discounts: with Perks at Work
  • Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
  • Discounted dental and health cover
  • Modern and inclusive Team Member’s areas
  • Travel -We encourage where possible to embrace green travel to work as a powerful way to make a positive impact on the environment and your community, you can opt for biking, walking, carpooling, or using public transportation to reduce your carbon footprint, ease traffic congestion, and promote a healthier lifestyle. By choosing sustainable commuting options, you not only contribute to a greener planet but also inspire others to join in creating a more eco-conscious and vibrant community.

As our Hotel Administrator, you’ll make the magic happen behind the scenes. Your mission includes:

  • Keeping the Executive office ticking over like a well-oiled machine, all while rocking Hilton’s standards, policies, and procedures
  • Supporting our Executive team with admin brilliance and efficiency
  • Handling key communications whether it’s owners, guests, or Corporate
  • Taking actions in meetings and whipping up management reports
  • Keeping us stocked up with office supplies
  • Building great relationships inside and outside the hotel – you’re basically the ultimate people person
  • Jumping into special projects and sprinkling your magic admin dust wherever needed
  • Supporting power point presentations

Who are we looking for?

  • Brilliant communication skills (verbal and written)
  • Admin and IT skills
  • A pro organiser
  • A passion for top-notch customer service – for both the team and our guests.
  • Flexibility to tackle whatever comes your way
  • The ability to thrive under pressure and experience working in a fast-paced environment – because things move quickly around here
  • Jump in when we have all hands on deck as a new hotel

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.