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Lead Manager - Robertson Street

Job details
Posting date: 07 January 2025
Salary: £44,450 per year
Additional salary information: We contribute 6.5% to your pension when you contribute 1.5% and offer 29 days annual leave.
Hours: Full time
Closing date: 12 January 2025
Location: Clapham, South West London
Remote working: On-site only
Company: Thames Reach
Job type: Permanent
Job reference: LMRS - 1224

Summary

Role: Lead Manager – Robertson Street

Salary: £44,540 per annum

Hours: 37.5 per week

Location: London

Closing date: 12/01/2025

Interview date: 22/01/2025

Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Lead Manager, we’ll make the best use of all your understanding, compassion and commitment

About us…

Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.

Is our mission easy? No, but we never give up on people. Last year we helped more then 12,000 people.

Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.

About this role…

We are looking for a Lead Manager to join the Robertson Street team.

Thames Reach’s hostels are transitional spaces where a 24 hour staff team support people to move in, assess their needs, and quickly identify the best place for them to move on to next. Skilled staff teams develop personalised support plans to ensure people are ready to move on and are accessing support with their health, substance misuse, criminal justice and life skills needs

Robertson Street is our 42 bed hostel near Clapham. The hostel provides a range of accommodation and plays a central role in Lambeth’s vulnerable adults’ pathway. We accept clients who are over 42, and work closely with NHS physical health colleagues and social services to ensure clients receive support to maintain their independence and address their physical and mental health needs.

We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions.

You will:

.Play a crucial role in influencing and developing our exciting approach to delivering accommodation services.
.Work with the local authority and community-based services, our staff and residents to ensure that support is personalised, effective and measurable.
.Ensure the team are focussed on reducing arrears, maximising income, and increasing move on towards independence and that the environment is safe, healthy, and reflective of our ethos and supports our service user’s aims.
.Be responsible for the hostel’s performance against its contract, monitoring and reporting to funders on our success in meeting our targets.
.Be outcome focussed and able to foster a culture of high performance and continual striving to improve upon successes throughout your team.

You will be:

.A decisive and effective leader.
.An excellent communicator able to form and maintain effective working relationships with our stakeholders.
.Organised and able to oversee the operations of a hostel.
.Experienced in directly managing staff and overseeing the management of others in line with Thames Reach policies.
.Experienced in overseeing the financial management of hostels.

We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:

.Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
.Pension – we contribute 6.5% to your pension when you contribute 1.5%.
.Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
.Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
.Life assurance – four times your annual salary and critical illness cover.
.Other benefits including a blue light discount card, interest free season ticket and cycle to work loans.

Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.

To apply visit our website and complete our application form.

For further information please contact, Bethan Adams, Area Manager at Bethan.adams@thamesreach.org.uk

Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.