Infrastructure Engineer
Posting date: | 06 January 2025 |
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Salary: | £42,614 to £45,081 per year |
Additional salary information: | There is an additional digital allowance available, up to £8,266. This is dependent on your performance at interview. Please see Salary details for more information. |
Hours: | Full time |
Closing date: | 19 January 2025 |
Location: | NE98 1YX |
Company: | Government Recruitment Service |
Job type: | Permanent |
Job reference: | 382176/3 |
Summary
Do you want to work with us on a once-in-a-generation digital transformation?
If so, click that apply button now and become our next Infrastructure Engineer!
You will join the DWP Enterprise Tooling Team which is responsible for managing and maintaining a range of enterprise products that monitor and report the performance of the Department’s IT systems.
You will be responsible for the design, delivery and on-boarding of new services to our monitoring and dashboarding capability to enhance the visibility and performance of the Departments systems. You will also be responsible for ensuring the operational stability of our solutions and to improve the on-going robustness and resilience of those products.
You will work within a team focused on the delivery of the Dynatrace Application Performance Monitoring and Splunk Data warehousing and dashboarding products.
Successful applicants will be part of a team, working closely with other Enterprise Tooling teams, Live Service engineers and application owners to ensure the systems and services, which monitor and manage the DWP estate, are operational, performant and that key application metrics are produced accurately.
Please note this role requires you to pass Security Check clearance. For further information, please see 'Selection process details'.
As an Infrastructure Engineer within the DWP Enterprise Tooling Team you will be joining a team of IT Engineers that are committed to designing, developing, deploying and supporting core IT services that underpin the DWP’s citizen facing systems. These services provide the monitoring necessary to know how healthy the underlying infrastructure or application is and that core IT services are operating in a performant manner.
Your role will involve investigating issues, as and when they arise, ensuring that our monitoring services are running optimally and assisting with testing, validating and producing deployment plans for product upgrades and patches. You will be working to ITIL standards across Incident, Problem and Change management as you maintain the Portfolio of Enterprise Tools within our domain to provide a robust and modern enterprise strength capability.
Working level experience of IT infrastructure concepts is paramount as this knowledge will allow you to work in collaboration with a range of internal and external partners, stakeholders and customers.
Experience in the Tooling Portfolio that we operate, particularly Splunk, Dynatrace and Cribl, would be beneficial but not essential as training will also be provided to the right candidate.
We operate a variety of systems including Windows and various flavours of UNIX. You will be confident remotely accessing servers via Remote Desktop Services and SSH.
Our Tooling Portfolio monitors and analyses our Hybrid hosting estate which is heavily leaning toward a substantial Public Cloud footprint. Therefore, we are looking for applicants with engineering skills and confidence to deploy and support cloud instance elements both via the console or using Infrastructure as Code techniques. As we move towards more solutions based on containerisation technologies you will also be expected to have, and be able to demonstrate, a good understanding of this.
This role requires a small amount of out of hours support alongside inclusion in the on-call rota once the right level of experience has been attained. The Enterprise Tooling team is responsible for providing a 24/7 service, which means you will be required to provide out of hours support for every one week in three. A small claimable allowance is available for being on call.
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