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Administrator
Posting date: | 31 December 2024 |
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Salary: | £22,800 per year |
Additional salary information: | £22800 a year |
Hours: | Full time |
Closing date: | 31 January 2025 |
Location: | Bicester, OX26 3HA |
Company: | NHS Jobs |
Job type: | Permanent |
Job reference: | E0176-24-0076 |
Summary
Key Responsibilities: Assist the Co-ordinator(s) in adding referrals, booking appointments/visits and answering telephone calls in a timely and appropriate manner. Allocate workload to the Frailty team clinicians according to capacity, amending as appropriate to meet service demand. Support the smooth and efficient running of CGS clinics by liaising with those providing clinic locations to ensure appropriate levels of both clinical and non-clinical consumables are available. Ensure records, information systems and files are maintained accurately, to allow a clear audit trail. Aid the Co-ordinator(s) in collating data for reporting purposes. Liaise with General Practitioners, Practice medical secretaries and other staff as appropriate. Support changes associated with booking appointments and cancellations in a timely and appropriate manner, making changes due to sickness, emergency leave, short-notice annual leave and patient cancellations. Provide consistent communication to CGS patients by sending appointment confirmations, referral letters and test request labels in a timely manner, to ensure no delay to patient care. Always work safely in accordance with legislation and in line with company policies and procedures. Provide ad-hoc support to wider administration teams to ensure that clinicians and referrers to services are always responded to as efficiently as possible. Professional / Ethical Practice This involves: Acting in accordance with Principal Medical Limited (PML) protocols and policies and the Law. Maintaining confidentiality and communicating patient information in accordance with the Data Protection Act 1998. Working in a non-judgmental anti-discriminatory way, with regard to the cultural and religious beliefs of individuals and groups. Working within boundaries of competency and knowledge at all times. Personal Development This involves: Attending staff meetings, team meetings and in-service training as directed. Taking responsibility for his / her own learning and development. Participating in an annual appraisal to identify personal / professional development plan. Taking an active part in learning opportunities and keeps their own personal learning and development portfolio. Taking opportunities to assist other health and social care disciplines. Understanding own position and job within the team. Understanding where to go for support when needed. Participate in the induction of new staff as required.