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Administrator | Central and North West London NHS Foundation Trust
| Dyddiad hysbysebu: | 31 Rhagfyr 2024 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | £31,081 - £33,665 per annum incl. HCAS |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 30 Ionawr 2025 |
| Lleoliad: | Hillingdon, UB8 3HD |
| Cwmni: | CNWL NHS Foundation Trust |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | 6873695/333-G-CA-1505 |
Crynodeb
B4 administrator 1 year Fixed Term
An exciting opportunity has arisen for a Band 4 administrater to join the Camhs Urgent Care team in Hillingdon. The team is based in Laurel Lodge clinic, and it is a walking distance from Hillingdon hospital, and easy access to London public transport.
The Camhs Urgent Care team respond to A&E for assessment, and follow up for children and young people who presented in crisis. Our specialists include nurses, assistant psychologist, social worker, and camhs consultant psychiatrist.
The post holder will be an important member of the team and will be responsible for the provision of an efficient administration service. Duties will include: supporting the team with the patient journey from referral to discharge; first line telephone response service, including with complex and often distressed patients and carers; ensuring the office is efficiently maintained to support service delivery; word processing and other MS office skills; scanning, problem solving and day-to-day queries from staff and patients. The post holder will liaise with all colleagues within the department and the Trust overall to ensure an efficient patient service.
This post requires the skills to provide a high degree of customer service and the ability to deal professionally with anxious, emotionally distressed and vulnerable patients and their families/carers. A high level of IT proficiency is also required.
We are looking for an enthusiastic person who enjoys a challenge and a variety of tasks, and has strong multitasking skills. You will need to have a good standard of education, previous office experience, excellent interpersonal and IT skills. The ability to work as part of a team is essential. Previous NHS experience is desirable.
In order to streamline recruitment within the Trust, we reserve the right to close vacancies prior to the advertised closing date once we have received a sufficient number of applications.
CNWL (Central and North West London NHS Foundation Trust) has almost 7,000 staff providing integrated healthcare to a third of London's population, Milton Keynes and areas beyond. We involve service users, carers, the public, staff and partner organisations in the way that we are run.
Our catchment area spans diverse communities, with over 100 first languages spoken. It contains areas of great affluence as well as areas of much deprivation. We are committed to providing services that meet the needs of the people who use them, and we actively encourage involvement from local people who can help make a difference. We’re proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME and people with disabilities to promote good relations and understanding between our staff.
We are recognised locally, nationally and internationally for providing high quality, innovative healthcare.
Supporting the UCT team clinicians.
Managing telephone calls.
Collecting data.
Managing referral allocation.
Coordinating the office work.
Writing reports.
This advert closes on Friday 3 Jan 2025
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