UFC Team Manager - Coventry Cross Point Extra
| Posting date: | 30 December 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Competitive |
| Hours: | Full time |
| Closing date: | 13 January 2025 |
| Location: | Coventry, West Midlands, CV2 2SH |
| Company: | Tesco |
| Job type: | Temporary |
| Job reference: | tesco/TP/1993/923457/0 |
Summary
About the role
Availability WindowBe in a driving role in serving Britain's shoppers a little better everyday.
Put your skills, experience and instincts to the test; chasing opportunities, finding better ways of working and getting things just right for our online customers and colleagues.
Be a role model, helping colleagues to know and love our products and services, involving everyone in community projects and proving just how much we can achieve together.
Get to grow your own team by spotting talent and giving them feedback and support they need to be at their best, whilst developing your own skills and experience.
Maximise sales, ensuring deliveries are right and on time whilst making sure everything is safe and compliant with everyone in the right place at the right time.
Be responsible for the operation in your centre ensuring routines and processes, standards coverage and change are all well managed.
This role leads from the front with your colleagues and customers
You will be responsible for
Putting colleagues at the heart of what I do so they can fulfil the shopping trip safely and brilliantly:
- Create an inspiring and welcome working environment for everyone.
- Deliver the shopping trip for customers by coaching my team to play their part.
- Promote a culture of safety first within my centre through leading and managing safe & legal routines.
- Ensure my team are fully trained and validated in their roles.
- Understand how to use the self-service facilities, supporting colleagues as required.
- Create an environment of two way communication, inspiring a culture of trust.
- A role model for colleagues, living the Tesco values and a brand ambassador that builds colleague advocacy.
- Understand the Big 6 for my centre and areas I manage, leading my team to deliver the targets and root causing where targets are not being met.
- Balance a wider range of KPIs, analysing data and root causing to put in place concise, well informed and sustainable improvements.
- Review systems/reports/feedback to delivery the right improvements for customers and colleagues, action planning as required.
- Deliver a culture of zero food waste, managing date codes and making sure no food suitable for human consumption goes to waste.
- Develop own operational and behavioural skills, actively seeking feedback.
- Manage inspiring great performance everyday with my team, setting objectives and reviewing performance, delivering a balanced set of results.
- Recruit the best colleagues for our team, selecting those that are passionate about service.
- Empower colleagues to always put the customer first and deliver outstanding service.
- Responsible for business change within grocery home shopping, communicating and engaging with colleagues to deliver these changes successfully for the good of customers, colleagues and Tesco.
- Drive efficiencies in the operation at every opportunity.
- Ensure routines and colleagues are in place to fulfil customer orders on time through effective management of resource, picking and fulfilment processes
You will need
- Working together across my Centre and across Fulfilment to achieve shared success
- Building strong relationships with customers and colleagues.
- Being flexible in the way you think, make decisions and handle change.
- Knowing your own sources of energy and keeping yourself fit for life.
- Always looking for ideas and opportunities to build a better Tesco.
What’s in it for you
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
- Request flexible working from day one
- Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
- Access to free wellbeing services with a range of resources to support your mind, body, and life
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
- Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes
- Uniform provided and policies to support you for all of life’s moments, big and small
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here.
- Click here to read more about the benefits we have available for our colleagues
About us
Tesco has become a market leader by doing the little things that really matter for our customers and colleagues.
It’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year.
We're the UK's number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers.
But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business.
We believe in treating each other with respect and giving everyone an equal opportunity to get on. It's our people that make the difference every day - helping us make a difference for our customers
Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.
For more information about us please visit www.tescoplc.com
Proud member of the Disability Confident employer scheme