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Trainee Assistant Practice Manager - Healthcare
| Posting date: | 20 December 2024 |
|---|---|
| Salary: | £14.30 per hour |
| Additional salary information: | £14.30 an hour |
| Hours: | Full time |
| Closing date: | 03 January 2025 |
| Location: | Hull, HU9 5HH |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A4751-24-0005 |
Summary
To demonstrate a competent level of inter-personal skills when providing information of a non-clinical nature to staff, carers, patients/external agencies, maintaining the Practice standards of customer service. To understand security/health and safety processes and procedures, as required. To make judgements in resolving problems of a patient or administrative nature within pre-defined limits, dealing with issues first hand referring complex nature to Operations Lead. To deal with all enquiries effectively and responsively, deciding upon appropriate follow-up action. To plan and organise own day to day tasks within the parameters set out by supervising staff. May assist with the arrangement of meetings, may be required to take notes of a non-complex nature. Knowledge of the Practices policies and procedures eg Fire, Health and Safety, Infection Control and work with the Infection Control Lead, Information Governance and Confidentiality. Work flexibly to meet the needs of the service. To maintain staff records both manually and electronically, producing routine information as required. It is the responsibility of each member of staff to maintain confidentiality, in line with the Practices Code of Conduct. Staff must be aware of and adhere to the provisions of current Health and Safety legislation and to ensure their own safety and the safety of colleagues, patients, and visitors. Staff must be aware of the action to be taken in the event of fire and MUST undertake fire training annually.