Leisure Team Member Apprenticeship
| Dyddiad hysbysebu: | 13 Rhagfyr 2024 |
|---|---|
| Cyflog: | £469.3 bob wythnos |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 12 Ionawr 2025 |
| Lleoliad: | OX10 7NR |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Lifetime Training |
| Math o swydd: | Prentisiaeth |
| Cyfeirnod swydd: | VA/242753-378531 |
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The Leisure Team Member - Apprentice role is an ideal opportunity to work, learn and develop your career within GLL.
3.1 Customer Experience.
Understanding the services and products on offer to assist with customer questions and queries
Supporting different types of customers with different needs
Supporting the centre in gaining customer feedback on our products and services including dealing with customer complaints
Support the centre to deliver swimming lessons where required (qualification dependant)
Sharing knowledge with customers on the role exercise plays in health and wellbeing
Conducting customers' gym inductions and health screening where required (qualifications dependant)
Planning and delivering exercise sessions to meet customers' health and fitness goals
3.2 People Experience
Supporting GLL's visions and values
Attend and participate in all apprenticeship workshops, meetings and reviews with your tutor and General Manager
Ensure all training and qualification deadlines are met in agreement with your tutor and manger
Achieve and maintain all necessary qualifications including ongoing CPD training
Keep up-to-date with trends and developments in the leisure industry
3.3 Business Performance
Have a understanding of GLL and its position in the Health & Fitness Industry
Understand the performance of the centre(s) that you are working in and the external and internal factors that can affect performance
3.4 Operations Performance and risk management
Support the centre to open and close the building
Supervising and lifeguarding customers in swimming pools
Setting up and taking down different types of equipment for activities such as badminton, exercise classes and 5-a-side football
Cleaning and maintenance of different areas of the centre
3.5 Personal Effectiveness and Development
Demonstrates and lives GLL People with Purpose values
Personally demonstrates equality, inclusion and diversity in their behaviours and actions
You will be enrolled on a Leisure Team Member apprenticeship programme which takes approximately 18months to complete as well as completing the following qualifications throughout the length of your apprenticeship:
o National Pool Lifeguard Qualification (NPLQ)
o First Aid at Work (Level 3)
o STA Award in Teaching Swimming
o STA Certificate in Teaching Swimming
o Level 2 Gym Instructor
Attend all monthly workshops and progress meetings as per your apprenticeship standard
Fully participates and engages in GLL Management meetings, development programmes and on going assessment of performance
Develops skills through shared learning and peer learning community.
Discusses own performance, learning and development needs with their line manager, which is reflected in a live personal development plan.
Keeps abreast of trends and developments within the leisure, health and fitness industry.
Ensures continuous society membership and professional body association