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Cancer Support Worker

Job details
Posting date: 10 December 2024
Salary: £26,530.00 to £29,114.00 per year
Additional salary information: £26530.00 - £29114.00 a year
Hours: Full time
Closing date: 17 December 2024
Location: Worthing, BN11 2DH
Company: NHS Jobs
Job type: Permanent
Job reference: C9279-24-2563

Summary

Co-ordinate care by providing a single point of access, including rapid re-entry into the system for those people identified as having urgent or specialist needs. Provide general information and support about cancer and cancer services, to enable people to navigate the health and social care system and make choices that are best for their cancer and their life. Triage telephone calls for CNS when CNS unavailable Provide basic telephone advice and refer on or sign-post to other sources of support Guide people through the use of self-assessment resources Pro-actively identify patient and carer needs using, approved tools, protocols and procedures to ensure that people get the right support to meet their needs. Working with the CNS, coordinate holistic needs assessment and the development of an individual care plan including attending and holding face to face clinics Make visits to ward and MDCU/ Fernhurst p[R2]atients as required Attend outpatient clinics to support patient information needs as directed Act as advocate and facilitator to resolve issues that may be perceived as barriers to care Support people to access appropriate information and support, by sign-posting to a range of support services and take an approach which helps people to self-manage where appropriate Encourage and support active and healthy lifestyle choices Coach patients and carers to understand what signs, symptoms or situations to be aware of that would indicate concern, using agreed protocols Coach patients and carers on how to make contact when they feel that their condition or needs have changed, including what to do out of hours Make sure that people affected by cancer are aware that they are interacting with a Macmillan professional and know about the full range of resources and services available through Macmillan Actively engage with Macmillan Cancer Support to contribute expertise and experience and support the Macmillan Corporate Strategy Carry out some administration duties required by the role and that may release time from specialist CNS For further information, please see the Job Description and Person Specification.