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Front of House Supervisor
| Posting date: | 10 December 2024 |
|---|---|
| Salary: | £12.50 per hour |
| Hours: | Full time |
| Closing date: | 09 January 2025 |
| Location: | RG17 9QR |
| Remote working: | On-site only |
| Company: | Honesty Group Ltd |
| Job type: | Permanent |
| Job reference: | FOHSC&G |
Summary
About us
Honesty Group is a food business who care about their food, where it comes from, what is in it and how it is produced. Founded by Romilla Arber in 2014, the business has since grown and is encouraging people everyday to care more about the food they consume. We now run 2 pubs, 1 farm shops, and 10 coffee shops (and counting!)
Honesty Group at the Crown and Garter: Bar, Restaurant and Hotel
We are looking for an exceptional Front of House Supervisor to join our our small, hardworking team. You will oversee the day-to-day running of the pub, ensuring all shifts run smoothly with adequate staffing levels on each service, interacting with the customers to promote Honesty and working towards excellent levels of service.
In return for your hard work, we offer:
- Secure employment contracts
- Wages which keep up with the National Living Wage
- Full training and opportunity to develop within the business
- Free meal on duty
- 20% off all products
- Discounted Cookery School Courses
- Employee Wellness Program for 2024, a plan with workshops, fun challenges and information/toolkits to support staff and help promote healthy living and wellness across the group
Future opportunities
There are many opportunities within Honesty Group, and we want to help you reach your dream role. Once you’re working for us, we will work with you to progress your career in hospitality in whichever way you want to. We are very proud that all of our current supervisors and managers once started with us as Coffee Shop Assistants.
Managers
Supervisors
Area Managers
Chefs
Administration
And many more!
MAIN AREAS OF RESPONSIBILITY
To run Bar, Restaurant and Hotel shifts, including:
Organizing the shifts service (forecast, table plan, staff duties)
Preparing rotas
To check in and check out hotel guests
To ensure the correct implementation of opening and closing procedures
To ensure efficient close of pub, cash up and ensure the premises are safe and secured when leaving
Oversee the cellar management
Manage stock control and rotation
Carry out new staff induction and training
To support the General Manager for the FOH team, including:
Rotas and shift patterns;
Holiday management;
Disciplinary and grievance procedures;
Continuous training and development.
To liaise with the Head Chef and the Kitchen team, ensuring:
New menu production; Management of Events and Large bookings;
FOH training and development.
To adhere to and maintain the H&S, Licensing Legislation and Fire Evacuation procedures.
To oversee the hotel reservations, bookings, and group reservations including:
Check ins and Checkouts
Invoicing and payments
Housekeeping (rotas, room checks and procedures)
To oversee and support the coffee shop team on a day-to-day basis:
Liaising with the FoH and General Manager
Ensuring stock and staff levels are adequate.
To ensure preventative maintenance is carried on, and that all the issues (breakages, repairs, etc) are reported in due time.
To develop and increase the client base in conjunction with the General Manager and marketing team
KEY COMPETENCIES
Team Player
Computer Literate
Management skills
Previous experience in working in a pub/hotel with rooms
Able to work in a fast pace environment where quality, standards and customer satisfaction are priority
Honesty and integrity
Interpersonal skills
Communication skills
Honesty Group is a food business who care about their food, where it comes from, what is in it and how it is produced. Founded by Romilla Arber in 2014, the business has since grown and is encouraging people everyday to care more about the food they consume. We now run 2 pubs, 1 farm shops, and 10 coffee shops (and counting!)
Honesty Group at the Crown and Garter: Bar, Restaurant and Hotel
We are looking for an exceptional Front of House Supervisor to join our our small, hardworking team. You will oversee the day-to-day running of the pub, ensuring all shifts run smoothly with adequate staffing levels on each service, interacting with the customers to promote Honesty and working towards excellent levels of service.
In return for your hard work, we offer:
- Secure employment contracts
- Wages which keep up with the National Living Wage
- Full training and opportunity to develop within the business
- Free meal on duty
- 20% off all products
- Discounted Cookery School Courses
- Employee Wellness Program for 2024, a plan with workshops, fun challenges and information/toolkits to support staff and help promote healthy living and wellness across the group
Future opportunities
There are many opportunities within Honesty Group, and we want to help you reach your dream role. Once you’re working for us, we will work with you to progress your career in hospitality in whichever way you want to. We are very proud that all of our current supervisors and managers once started with us as Coffee Shop Assistants.
Managers
Supervisors
Area Managers
Chefs
Administration
And many more!
MAIN AREAS OF RESPONSIBILITY
To run Bar, Restaurant and Hotel shifts, including:
Organizing the shifts service (forecast, table plan, staff duties)
Preparing rotas
To check in and check out hotel guests
To ensure the correct implementation of opening and closing procedures
To ensure efficient close of pub, cash up and ensure the premises are safe and secured when leaving
Oversee the cellar management
Manage stock control and rotation
Carry out new staff induction and training
To support the General Manager for the FOH team, including:
Rotas and shift patterns;
Holiday management;
Disciplinary and grievance procedures;
Continuous training and development.
To liaise with the Head Chef and the Kitchen team, ensuring:
New menu production; Management of Events and Large bookings;
FOH training and development.
To adhere to and maintain the H&S, Licensing Legislation and Fire Evacuation procedures.
To oversee the hotel reservations, bookings, and group reservations including:
Check ins and Checkouts
Invoicing and payments
Housekeeping (rotas, room checks and procedures)
To oversee and support the coffee shop team on a day-to-day basis:
Liaising with the FoH and General Manager
Ensuring stock and staff levels are adequate.
To ensure preventative maintenance is carried on, and that all the issues (breakages, repairs, etc) are reported in due time.
To develop and increase the client base in conjunction with the General Manager and marketing team
KEY COMPETENCIES
Team Player
Computer Literate
Management skills
Previous experience in working in a pub/hotel with rooms
Able to work in a fast pace environment where quality, standards and customer satisfaction are priority
Honesty and integrity
Interpersonal skills
Communication skills