Mobile Service & Repairs Manager
| Posting date: | 06 December 2024 |
|---|---|
| Hours: | Full time |
| Closing date: | 05 January 2025 |
| Location: | CV10 7SD |
| Remote working: | On-site only |
| Company: | Talent Finder |
| Job type: | Permanent |
| Job reference: | EBIST-011-22254 |
Summary
Mobile Service & Repairs Manager | Midlands (with occasional nationwide travel) | Full Time
Are you passionate about delivering exceptional customer service while keeping cutting-edge eBikes in top condition? We're looking for a Mobile Service & Repairs Manager to join the team! This dynamic role is based in the Midlands but will involve occasional travel further afield to support our service and repairs colleagues.
Requirements:
• Strong hands-on experience with repairs and servicing, preferably in eBike maintenance.
• Ability to manage multiple tasks, plan routes effectively, and allocate jobs efficiently.
• A proven track record in dealing with customers from consumers to corporate clients.
• Awareness of commercial considerations when completing jobs, time management.
• Willingness to travel, with occasional overnight stays as required.
• A collaborative mindset, supporting colleagues across the business when needed.
Duties:
• Carry out paid and unpaid repairs, perform maintenance, and complete scheduled servicing both on-site at customer locations and in-house at our service centre in Nuneaton.
• Deliver efficient and effective servicing for fleet eBikes, ensuring maximum reliability and safety.
• Manage customer support forms and inquiries, ensuring a professional and responsive service.
• Plan and allocate service jobs using effective journey planning, optimising time and resources.
• Monitor and manage stock levels to support repairs and servicing.
• Attend and support events, demonstrations, and other activities, showcasing our products and expertise.
Benefits:
• Competitive salary package
• Opportunities to attend and support industry events
• A supportive and collaborative working environment
• Travel expenses and accommodation covered for overnight stays
• Training and development opportunities to enhance your career
Closing Date: 13th December 2024
What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you!
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