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Band 5 Referrals Intake Assistant

Posting date:	06 December 2024
Salary:	£35,964.00 to £43,780.00 per year
Additional salary information:	£35964.00 - £43780.00 a year
Hours:	Full time
Closing date:	20 December 2024
Location:	London, NW32QG
Company:	NHS Jobs
Job type:	Permanent
Job reference:	C9391-24-2736

Summary

MAIN DUTIES AND RESPONSIBILITIES Royal Free World Class Values The post holder will offer World Class Care to service users, staff, colleagues, clients and patients alike. CLINICAL RESPONSIBILITIES JOB SUMMARY: To contribute to the clinical services of a CAMHS neurodevelopmental team as required, with particular focus on triage and screening of new patient referrals. Working alongside the team referrals coordinator to support with all aspects of their role, including receiving and processing referrals, independently chasing outstanding information and screening information. Attending, together with the referrals coordinator, weekly meetings with partner agencies to discuss new referrals and follow up on any pending referrals To collect additional information necessary to assess the appropriateness of referrals to our team, through contacting families, young people and referrers To consult with referrals coordinator about decisions regarding urgency and appropriateness of referrals Implementing triage decisions in conjunction with referrals coordinator Liaising with healthcare professionals such as GPs and community CAMHS teams to discuss referrals to the team and informing referrers of the outcome of their referrals. Being a point of contact with services, referrers and with families for newly referred young people. Introducing the service according to the Royal Free values (positively welcoming, actively respectful, clearly communicating and visibly reassuring). Liaising with other professionals such as GPs, social workers, schools, CAMHS clinicians and other healthcare professionals To keep accurate records of all information relating to referrals to the team in conjunction with administrative team Liaising with families in relation to their child's referral; they may have limited knowledge of the referral and assessment process and may need information accordingly. Parents may sometimes be in a highly emotional or distressed state of mind. Collecting clinical information to assess risk as required. If risk arises, discussing safety plans with parents/carers and signposting to resources prior to assessment. Contributing to outcome monitoring, auditing and service evaluation. Assisting in service research projects Other clinical and administrative duties at the needs of the service RESPONSIBILITY FOR PATIENTS To undertake such duties and responsibilities, appropriate to the grade of the post, as may be agreed with the clinical supervisor and line manager. RESPONSIBILITY FOR POLICY AND SERVICE DEVELOPMENT To contribute to service development as required, with support from senior team members RESPONSIBILITY FOR FINANCIAL AND PHYSICAL RESOURCES To use available resources responsibly and to be accountable for their use to postholders professional and service manager RESPONSIBILITY FOR LEADING AND MANAGING n/a RESPONSIBILITY FOR INFORMATION RESOURCES To participate fully and implement standards devised from Trusts clinical and research governance activity. To maintain the highest standards of clinical record keeping including electronic data entry and recording, report writing and the responsible exercise of professional self-governance in accordance with professional codes of practice of the Health Professions Council and Trust data protection policies and procedures. RESPONSIBILITY FOR RESEARCH AND DEVELOPMENT To contribute to ongoing research and development activities of the department through the timely provision of information and analysis in consultation with the postholders professional and service manager. GENERAL RESPONSIBILITIES Infection Control Infection control is everyones responsibility. All staff, both clinical and non clinical, are required to adhere to the Trusts Infection Prevention and Control policies and procedures and the Health Act (2006) Code of Practice for the prevention and control healthcare associated infections and make every effort to maintain high standards of infection control at all times thereby reducing the risk of Healthcare Associated infections. It is the duty of every member of staff to take personal responsibility for the prevention and control of infection, as laid down in the Trusts polices and procedures which reflect the statutory requirements of the Hygiene Code. To work in close collaboration with the Infection Control Team. To ensure that monitoring of clinical practice is undertaken at the agreed frequency. To ensure that the ward environments are cleaned and maintained to the highest standards; ensuring that shortfalls are rectified, or escalate as necessary. To ensure that all relevant monitoring data and issues are provided to the Directorates Governance structures. To ensure that all staff are released to attend infection control-related educational sessions and staff with specialist roles, e.g. link practitioners, are released to undertake their duties. Health and Safety at Work The post holder is required to: Take reasonable care for the health and safety of himself/herself and other persons who may be affected by their actions or omissions at work. Co-operate with the employer in ensuring that all statutory and other requirements are complied with. Confidentiality & Data Protection The post holder has a responsibility to comply with the Data Protection Act 1998 and maintain confidentiality of staff, patients and Trust business. If you are required to process information, you should do so in a fair and lawful way, ensuring accuracy is maintained. You should hold information only for the specific registered purpose and not use or disclose it in any way incompatible with such a purpose. You should disclose information only to authorised persons or organisations as instructed. Breaches of confidentiality in relation to information will result in disciplinary action, which may include dismissal. Employees are expected to comply with all Trust policies and procedures and to work in accordance of the Data Protection Act 1998. For those posts where there is management or supervision of other staff it is the responsibility of that employee to ensure that their staff receive appropriate training (e.g. HISS induction, organising refresher sessions for staff when necessary.) Conflict of Interest The Trust is responsible for ensuring that the services for patients in its care meet the highest standards. Equally, it is responsible for ensuring that staff do not abuse their official position, to gain or benefit themselves, their family or friends. Equality and Diversity The Trust values equality and diversity in employment and in the services we provide. It is committed to promoting equality and diversity in employment and will keep under review our policies and procedures to ensure that the job related needs of all staff working in the Trust are recognised. The Trust aims to ensure that all job applicants, employees or clients are treated fairly and valued equally regardless of sex, marital status, domestic circumstances, age, race, colour, disablement, ethnic or national origin, social background or employment status, sexual orientation, religion, beliefs, HIV status, gender reassignment, political affiliation or trade union membership.Selection for training and development and promotion will be on the basis of the individuals ability to meet the requirements for the job. You are responsible for ensuring that the Trusts policies, procedures and obligation in respect of promoting equality and diversity are adhered to in relation to both staff and services. Vulnerable Groups To carry out responsibilities in such a away as to minimise risk of harm to children, young people and vulnerable adults and to promote their welfare in accordance with the Children Act 2004, Working Together to Safeguard Children (2006) and No Secrets guidance (DH 2000). To demonstrate an understanding of and adhere to the trusts child protection policies. No Smoking The Trust implemented a No Smoking Policy, which applies to all staff. Staff contravening this policy will be subject to disciplinary procedures. Standards of dress All staff are expected to abide by the Trusts guidance on standards of dress. This job description outlines the current main responsibilities of the post. However the duties of the post may change and develop over time and may therefore be amended in consultation with the post holder,