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Band 3- Assistant Pathway Navigator, Paediatrics

Job details
Posting date: 04 December 2024
Salary: £25,329.00 to £26,958.00 per year
Additional salary information: £25329.00 - £26958.00 a year
Hours: Full time
Closing date: 16 December 2024
Location: Watford, WD18 0HB
Company: NHS Jobs
Job type: Permanent
Job reference: C9360-24-0830

Summary

To provide a comprehensive and efficient administrative support service to a variety of Consultants, as well as to support Pathway Navigators/Medical Secretaries within the Division towards the delivery of an efficient administrative service. This job may involve cross-site working. We are looking for a candidate to work 18.5 hours per week, based at Watford. There is a need to be flexible to provide cover at both Watford and Hemel during periods of annual leave/sickness. Key relationships would be with Consultants and their teams, Patients, Pathway Navigators/Medical Secretaries, GPs and other NHS professionals, Nursing Staff, Service Managers, Outpatients Team, Validation Team, and all other Trust staff, as appropriate. To work within the division to provide administrative support by answering phone calls and dealing with patients enquiries via email or phone. To collect and deliver post, ensuring it is handed to the correct Pathway Navigator / Medical Secretary and assist with scanning of letters on to Cerner database. Further, to ensure all letters to patients are despatched in a timely manner. Assist with scanning/photocopying as and when required. Assist with covering reception as and when required. To liaise with the Outpatient Departments/ Admissions Waiting List Coordinator with regards to booking outpatient/TCI appointments. To ensure clinic letters/correspondence are filed in patients notes and sent to patient when requested.