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Family Help Support Workers

Job details
Posting date: 04 December 2024
Salary: £30,559 to £33,366 per year
Hours: Full time
Closing date: 15 December 2024
Location: Crewe, Cheshire
Remote working: On-site only
Company: Cheshire East
Job type: Contract
Job reference: 2816

Summary

It is an exciting time to be part of Cheshire East’s Strong Start, Family Help and Integration Service. We have recently had a redesign of services to support us transform the way in which we deliver services through Family Hubs.

The postholder must have experience and be able to work in partnership across a range of early help and prevention partner/service following the Family Help Framework to ensure families receive effective preventative services at the right time to reduce the risk for more acute and statutory services.

The postholder must be interested in leading in an area of specialism for the service e.g. teenage pregnancy, mental health etc, and be able to work in partnership with various keyholders to deliver a range of evidence-based programmes.
It is an exciting time to be part of Cheshire East’s Strong Start, Family Help and Integration Service. We have recently had a redesign of services to support us transform the way in which we deliver services through Family Hubs.

The postholder must have experience and be able to work in partnership across a range of early help and prevention partner/service following the Family Help Framework to ensure families receive effective preventative services at the right time to reduce the risk for more acute and statutory services.

The postholder must be interested in leading in an area of specialism for the service e.g. teenage pregnancy, mental health etc, and be able to work in partnership with various keyholders to deliver a range of evidence-based programmes.

We are recruiting to 2 temporary posts. 1 x full time (37 hours) and 1 x part time post (22.2 hours). Both posts are until 30th September 2026.



The posts are Grade 7 Family Help Support Worker roles covering the South of Cheshire East (Sandbach, Alsager, Middlewich, Crewe and Nantwich).

Cheshire East is an amazing place to live and work. As one of the largest employers in the borough, we are able to offer you a wide range of challenging and rewarding career opportunities.

At Cheshire East Council we are working for a brighter future – together and our commitment to you is that our workplace culture will provide a shared purpose, a well-led organisation with valued people succeeding together as one team and one council to deliver the best service for our customers and communities.

If you want to be part of our award-winning council and contribute to our ongoing success, have the flexibility and drive to enable us to innovate, are committed to working as part of a team and striving to deliver exceptional service wherever you can, we would especially like to hear from you.

As an equal opportunities employer, we welcome applicants from all backgrounds and want our workforce to reflect the diversity of our local communities so that we can all work for a brighter future - together.

Brighter Future

Employee benefits (cheshireeast.gov.uk)

In this job you will:

Enable families to receive appropriate and timely interventions across the 0-19 age continuum at a time and place that makes sense to these families by planning delivering and reviewing interventions as appropriate following the Family Help Framework model


With partners deliver a comprehensive range of evidence-based programmes, making appropriate and effective use of regular supervision and training to develop skills and knowledge


Undertake holistic assessments of family situations using the relevant assessment tools and plan, deliver and review individual programmes of support; ensuring that ‘vulnerable’ children and young people, especially those families who are harder to reach, are prioritised in terms of receipt of services


Maintain effective, thorough and timely records on the case management system in line with service standards to enable informal and formal case file audit, timely information sharing and to enable accurate reporting.


Work in partnership across children’s services and with other agencies to deliver a suite of programmes that are targeted and co-ordinated


Identify and support children and families experiencing difficulties at an early stage, sharing this information with line managers to assist in the monitoring and evaluation of services to ensure that they are meeting the needs of individuals and families enabling service delivery that encourages empowerment


Actively seek and act upon the views of service users ensuring that parents and carers are actively involved and the child voice, no matter what age or disability is central and evident in every interaction and intervention.


Understand and comply with statutory requirements, departmental policies, equal opportunities and other regulations and procedures.


Ensure all safeguarding policies and procedures are adhered to, and young people are safe from harm or exploitation.


Work with partner agencies to engage young people across various services and parent’s agencies to re-engage with provision / services.


If you would further information about the roles, please contact – Kathryn Battams on 07773 227942 or Julie Horton 07789 270439

Interviews will take place week of 6th January 2025.