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Repairs Surveyor
| Posting date: | 04 December 2024 |
|---|---|
| Salary: | £44,919 to £44,919 per year |
| Hours: | Full time |
| Closing date: | 12 December 2024 |
| Location: | Plymouth, South West England |
| Remote working: | On-site only |
| Company: | The Guinness Partnership Ltd |
| Job type: | Permanent |
| Job reference: | 11423 |
Summary
We have a new opportunity for a Repairs Surveyor to join our Guinness Property team. As a Repairs Surveyor you will carry out surveys and property inspections and oversee the delivery of subcontracted repairs to ensure repairs are highlighted and completed in accordance with Guinness standards and timeframes.
Reporting into our Complex Repairs Manager you will carry out surveys to properties within your specified region, including Damp Mould and Condensation inspections. You will be responsible for diagnosing the cause of complex faults and failures and post inspect works supporting Guinness Property to ensure high-quality optimum works are delivered in budget, on time, safely and to a high standard whilst achieving and maintaining customer satisfaction KPIs and ensuring value for money is achieved through the delivery of effective procurement and management of repairs.
What we’re looking for:
We’re a customer-focused organisation so we know that how we do things is just as important as what we do. You’ll be experienced and knowledgeable in surveying properties, you’ll also have great customer service skills and the ability to work autonomously to assess and improve property standards. You’ll also be able to demonstrate the below essential skills and experience:
Excellent level of knowledge of building construction standards, and legislation, and an ability to diagnose and specify remedies to building defects.
Experience of undertaking assessments in line with the Housing Health & Safety Rating System.
Understanding of responsive repairs, voids work, planned and cyclical repairs requirements.
Ability to be proactive and work on own initiative, with limited supervision.
Experience of managing contractors.
Excellent standards of customer care and the ability to deliver accurate and clear communications in writing, face to face or by telephone.
Good IT skills and knowledge of Microsoft Office, housing, and property management systems.
Ability to plan, organise and prioritise a heavy workload, whilst working on a mobile basis, keeping excellent records.
Full Driving Licence.
Desirable:
A good understanding of the context of social housing
Experience in working within a commercially aware environment.
Essential Qualifications:
Educated to Level 4 (HNC in Surveying or Construction & Built Environment or equivalent) or higher.
Evidence of continuous professional development.
Desirable:
Level 4 VRQ Certificate in Managing Damp, Mould, and Customer Care in Housing.
RICS (Building Surveying) or MCIOB membership.
What we can offer you:
Salary £44,919 per annum full time, 39 hours per week Monday to Friday.
Company vehicle - for work use only
27 Days Holiday + Bank Holidays + Buy Extra Holiday + Increases with length of service
Healthcare Cashback Plan
Pension Contributions – up to 9% on a matched basis.
Life Assurance 3 x salary
Employee Assistance Programme offering offer include face-to-face counselling, a stress helpline and tax, fitness and childcare advice.
A benefit scheme which pulls together a range of special offers and great deals. You can make savings on everyday shopping, fashion, electronics, travel, leisure and days out.
Ongoing learning & career development opportunities
Offers are subject to satisfactory driving licence and onboarding checks. This position will require a basic DBS check which will be paid for by The Guinness Partnership.
If you’re interested in joining us and would like to apply for this role, we would love to hear from you!
About Us
The Guinness Partnership is one of the leading providers of affordable housing and care services in England. We build and manage homes and provide housing services for around 140,000 customers nationwide. Guinness Property, our in-house maintenance service, delivers repairs to 55,000 of our homes. Our national teams deliver rapid-response housing repairs, maintenance, and improvement services to ensure our customers’ homes are safe and maintained to a high standard.
The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Reporting into our Complex Repairs Manager you will carry out surveys to properties within your specified region, including Damp Mould and Condensation inspections. You will be responsible for diagnosing the cause of complex faults and failures and post inspect works supporting Guinness Property to ensure high-quality optimum works are delivered in budget, on time, safely and to a high standard whilst achieving and maintaining customer satisfaction KPIs and ensuring value for money is achieved through the delivery of effective procurement and management of repairs.
What we’re looking for:
We’re a customer-focused organisation so we know that how we do things is just as important as what we do. You’ll be experienced and knowledgeable in surveying properties, you’ll also have great customer service skills and the ability to work autonomously to assess and improve property standards. You’ll also be able to demonstrate the below essential skills and experience:
Excellent level of knowledge of building construction standards, and legislation, and an ability to diagnose and specify remedies to building defects.
Experience of undertaking assessments in line with the Housing Health & Safety Rating System.
Understanding of responsive repairs, voids work, planned and cyclical repairs requirements.
Ability to be proactive and work on own initiative, with limited supervision.
Experience of managing contractors.
Excellent standards of customer care and the ability to deliver accurate and clear communications in writing, face to face or by telephone.
Good IT skills and knowledge of Microsoft Office, housing, and property management systems.
Ability to plan, organise and prioritise a heavy workload, whilst working on a mobile basis, keeping excellent records.
Full Driving Licence.
Desirable:
A good understanding of the context of social housing
Experience in working within a commercially aware environment.
Essential Qualifications:
Educated to Level 4 (HNC in Surveying or Construction & Built Environment or equivalent) or higher.
Evidence of continuous professional development.
Desirable:
Level 4 VRQ Certificate in Managing Damp, Mould, and Customer Care in Housing.
RICS (Building Surveying) or MCIOB membership.
What we can offer you:
Salary £44,919 per annum full time, 39 hours per week Monday to Friday.
Company vehicle - for work use only
27 Days Holiday + Bank Holidays + Buy Extra Holiday + Increases with length of service
Healthcare Cashback Plan
Pension Contributions – up to 9% on a matched basis.
Life Assurance 3 x salary
Employee Assistance Programme offering offer include face-to-face counselling, a stress helpline and tax, fitness and childcare advice.
A benefit scheme which pulls together a range of special offers and great deals. You can make savings on everyday shopping, fashion, electronics, travel, leisure and days out.
Ongoing learning & career development opportunities
Offers are subject to satisfactory driving licence and onboarding checks. This position will require a basic DBS check which will be paid for by The Guinness Partnership.
If you’re interested in joining us and would like to apply for this role, we would love to hear from you!
About Us
The Guinness Partnership is one of the leading providers of affordable housing and care services in England. We build and manage homes and provide housing services for around 140,000 customers nationwide. Guinness Property, our in-house maintenance service, delivers repairs to 55,000 of our homes. Our national teams deliver rapid-response housing repairs, maintenance, and improvement services to ensure our customers’ homes are safe and maintained to a high standard.
The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.