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ICT Support Technician
| Posting date: | 03 December 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £23,001 - £24,923 per annum (actual salary) |
| Hours: | Full time |
| Closing date: | 12 December 2024 |
| Location: | Hull, East Riding of Yorkshire, HU7 4RL |
| Remote working: | On-site only |
| Company: | eTeach UK Limited |
| Job type: | Permanent |
| Job reference: | 1455991 |
Summary
Join our dynamic team and make a difference!
Horizon Academy Trust are seeking a talented and motivated ICT Support Technician to join our central IT department. As an ICT Support Technician, you will be responsible for providing first-line technical support to users within our schools in Hull and East Riding.
Key Responsibilities:
Provides 1st, 2nd and 3rd line support to staff by way of advice and making direct, operational changes to ICT systems whilst delivering value to ensure the Service delivery is of a high and professional quality for all users.Support systems and implementation involving infrastructure and security and making relevant upgrades and changes under the direction of the Senior ICT Manager.Project manage infrastructure and security initiatives under delegated authority from the Senior ICT Manager.Implement and maintain security systems to protect hardware, data and confidential information in a segmented and flexible manner.
Required Skills and Experience: Experience of windows/server infrastructure client.Infrastructure architecture (e.g. server-build, configuration and deployment, e-mail, service network architecture, security design).Customer focus skills and the ability to report in an appropriate manner.Ability to use initiative to identify and resolve problems and suggest new strategies to improve service delivery.Demonstrable ICT skills such as Apple/Microsoft/Google.Qualified in relevant subject, at least to NVQ Level 3, or equivalent or equivalent experience.GCSE English and maths Grade A-C (or equivalent – e.g. Certificate in Adult Literacy / Numeracy Level 2).
What We Offer: The opportunity of working within a supportive, friendly environment in a well-run and respected Trust.Opportunities for professional development and career growth.Pension scheme.Term-time hours.Mileage expenses reimbursed at prevailing HMRC rates.
If you are passionate about technology and enjoy helping others, we encourage you to apply. For more information about the role, please see the attached job description or contact Matthew Soulby, Senior ICT Manager. Hours: 37 hours per week, term-time plus 10 days (200 days) Salary: Grade 5, scp 8-13, £23,001-£24,923 per annum (actual salary)Interviews: Wednesday 18 December 2024
Required Skills and Experience: Experience of windows/server infrastructure client.Infrastructure architecture (e.g. server-build, configuration and deployment, e-mail, service network architecture, security design).Customer focus skills and the ability to report in an appropriate manner.Ability to use initiative to identify and resolve problems and suggest new strategies to improve service delivery.Demonstrable ICT skills such as Apple/Microsoft/Google.Qualified in relevant subject, at least to NVQ Level 3, or equivalent or equivalent experience.GCSE English and maths Grade A-C (or equivalent – e.g. Certificate in Adult Literacy / Numeracy Level 2).
What We Offer: The opportunity of working within a supportive, friendly environment in a well-run and respected Trust.Opportunities for professional development and career growth.Pension scheme.Term-time hours.Mileage expenses reimbursed at prevailing HMRC rates.
If you are passionate about technology and enjoy helping others, we encourage you to apply. For more information about the role, please see the attached job description or contact Matthew Soulby, Senior ICT Manager. Hours: 37 hours per week, term-time plus 10 days (200 days) Salary: Grade 5, scp 8-13, £23,001-£24,923 per annum (actual salary)Interviews: Wednesday 18 December 2024