Operations Manager
| Posting date: | 02 December 2024 |
|---|---|
| Hours: | Full time |
| Closing date: | 01 January 2025 |
| Location: | Bicester, Oxfordshire, OX25 1NZ |
| Company: | Kuehne + Nagel |
| Job type: | Permanent |
| Job reference: | JR2410_0010_1733145284 |
Summary
Operations Manager | Bicester | JR2410_0010
With a well-deserved retirement creating an exciting opportunity, we are now seeking a dedicated Operations Manager to lead and excel within our customer-focused contract. This role is perfect for a dynamic leader ready to make a meaningful impact, driving operational excellence and fostering a high standard of customer service. Join us to continue and build upon a legacy of exceptional performance and teamwork
YOUR ROLE
Reporting directly to the General Manager, the Operations Manager for our esteemed Bicester site will play a central role in driving daily operations and shaping the future of our contract. In this dynamic and influential position, you'll be instrumental in cultivating a positive workplace culture, guiding the team with impactful leadership, coaching, and open communication. Your focus on operational excellence and continuous improvement will raise the bar for efficiency and customer service standards. Beyond overseeing daily activities, you will take charge of budget management and operational performance, ensuring that all services meet or exceed our high standards for efficiency and quality. This role is ideal for someone eager to make a meaningful impact on a thriving, customer-focused operation
YOUR RESPONSIBILITIES
- Manage the workforce to align with the workload priorities to achieve KPI targets and offer best utilisation of resource for the Customer.
- Planning, reviewing and communicating operational requirements and changes across departments, so that KPI's and customer service levels are met.
- Preparation of operational plans within budgets for Loan Pool, Warehousing and Technical Services
- Make operational decisions involving the deployment of employees and resources in consultation with Operational Managers with an impact on warehouse costs, employee relations and customer service.
- Ensuring compliance of the operation to the Quality systems, industry standards and legal requirements
- Budget responsibility for the Bicester site
- Responsible for ensuring all outbound vehicles are loaded with the correct stock in line with operational timescales so that customer orders are achieved
YOUR SKILLS AND EXPERIENCES
- Extensive management experience of operating within a commercial warehouse operation.
- Experienced in operating within multi-site logistics operations.
- Experience in managing employee relations and customer/trading relations.
- Exposure to operating within a commercial environment sufficient to develop effective customer service and commercial understanding.
- A good level of IT literacy.
- People management and line management experience.
- Working knowledge of Health and Safety and Legal compliance
Please be aware that by applying for this role, you are agreeing to participate in the employment screening process. This process will include criminal record checking and identity validation. This means that KN will ask successful applicants to provide certain information and documentation to enable these checks to be conducted.
Any appointment will then be strictly conditional upon, and subject to, the receipt of satisfactory results of these checks
GOOD REASON TO JOIN
If you would like to become a valued member of our team, we will make sure that you're rewarded for your commitment and expertise. You can join the contributory Kuehne+Nagel pension plan and enjoy our Route 2 Rewards scheme which offers everything from discounts, benefit information, recognition and its own wellbeing centre. We care for our colleagues (and their immediate family) with our employee assistance programme providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisation.
ABOUT KUEHNE+NAGEL
With over 80.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.
CONTACT
UK Resourcing
UK.Resourcing@kuehne-nagel.com